Overview
Work History
Education
Campus Involvements
Timeline
Generic

Guneet Kaur

Waterloo,Canada

Overview

3
3
years of professional experience

Work History

Front End Supervisor

Zehrs Markets
09.2020 - Current
  • Streamlined front-end processes, leading to a 15% reduction in customer wait times during peak hours
  • Implemented a weekly team meeting, increasing information flow and reducing misunderstandings by 25%.
  • Implemented an employee feedback system, leading to a 15% increase in employee satisfaction scores within the first quarter
  • Identified and developed career advancement opportunities for team members, resulting in a 20% increase in employee retention.
  • Aided Hindi and Punjabi speaking customers, increasing customer loyalty by 50%.
  • Achieved and consistently maintained a 90% or higher score in customer satisfaction surveys.

Education

Master of Arts - Human Resource And Business Management

Algoma University
Brampton, ON
04.2025

Bachelor of Arts: Economics Honours -

Wilfrid Laurier University
Waterloo, ON
06.2023

Campus Involvements

Vice-president, Interact Club

  • Led recruitment efforts resulting in a 15% increase in club membership, fostering a more diverse and engaged community of members
  • Established partnerships with local businesses, securing $3,500 in sponsorships for club events and projects

Treasurer, Interact Club

  • Developed an annual budget of $5,000, allocating funds for community service projects, club events, and administrative expenses
  • Presented quarterly financial reports at club meetings, summarizing income, expenses, and budget variances

Timeline

Front End Supervisor

Zehrs Markets
09.2020 - Current

Master of Arts - Human Resource And Business Management

Algoma University

Bachelor of Arts: Economics Honours -

Wilfrid Laurier University

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Guneet Kaur