Guled Warsame
Brampton
Summary
Developed in fast-paced IT environment, bringing critical thinking and problem-solving skills to new challenges. Facilitated user support and managed hardware and software issues, ensuring smooth operation and client satisfaction. Seeking to transition into new field, leveraging technical expertise and solution-oriented approach.
Offering solid foundation in IT principles and readiness to learn and grow in dynamic environment. Brings understanding of computer systems and networking, as well as skills in troubleshooting and problem-solving. Ready to use developed technical skills and problem-solving abilities in any role.
Overview
5
5
years of professional experience
Work History
Courier
UPS
Brampton, Ontario
2024.10 - 2025.01
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Data Entry Clerk
Data Annotation
2023.11 - 2024.10
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
Associate
Canadian Tire
2021.05 - 2021.08
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Associate
Best Buy
2020.07 - 2020.12
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Education
Honours Bachelor of Technology - Informatics and Security
Seneca College
Toronto, Ontario04.2025
Advanced Diploma - Computer Networking and Technical Support
Seneca College
Toronto, Ontario04.2022
Skills
- Positive attitude and behavior
- Leadership and management
- Strong work ethic
- Creativity and innovation
- Teamwork
- Reliability
- Excellent customer service
- Problem-solving skills
- Hardware installation
- Desktop technical support
- Software configuration
- Technical support
Languages
English
Native or Bilingual
Arabic
Limited Working
somali
Limited Working
Timeline
Courier
UPS
2024.10 - 2025.01
Data Entry Clerk
Data Annotation
2023.11 - 2024.10
Associate
Canadian Tire
2021.05 - 2021.08
Associate
Best Buy
2020.07 - 2020.12
Advanced Diploma - Computer Networking and Technical Support
Seneca College
Honours Bachelor of Technology - Informatics and Security
Seneca College