Guadalupe Santiago
San Jose
Summary
Bilingual Assistant Store Manager with experience in team leadership, and customer relationship management. Utilizes effective communication to drive team performance and customer satisfaction. Developed skills in fast-paced retail environment, with focus on customer satisfaction and sales growth. Seeking to transition into new field, leveraging these transferrable skills to drive success and innovation.
Overview
3
3
years of professional experience
4048
4048
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Assistant Sales Manager
Nina's Fashion
08.2023 - Current
- Developed strong client relationships for repeat business.
- Trained new associates in successful sales and performance strategies.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging clients on sales floo
Automotive Service Technician
Silicon Valley Career Technical Education
08.2022 - 06.2023
- Examined the health of multiple car batteries
- Repaired vehicle systems including brakes, steering, suspension, electrical, electronic components and air conditioning systems
- Maintained cleanliness of workspace to avoid any damage
Education
Dual Enrollment -
Evergreen Valley College
San Jose, CAHigh School Diploma -
Mt. Pleasant High School
San Jose, CA05-2024
Automotive Service Technician
Silicon Valley Career Technical Education
San Jose, CA 08.2022 - 06.2023
Associate of Science - Diagnostic Medical Imaging
City College of San Francisco
San Francisco, CA05-2027
Skills
- Fast Learner
- Time Management
- Organization
- Public Speaking
- Flexibility
- Promotion development
- Customer engagement
Certification
Automotive Principles
Timeline
Assistant Sales Manager
Nina's Fashion
08.2023 - Current
Automotive Service Technician
Silicon Valley Career Technical Education
08.2022 - 06.2023
Automotive Service Technician
Silicon Valley Career Technical Education
08.2022 - 06.2023
Dual Enrollment -
Evergreen Valley College
High School Diploma -
Mt. Pleasant High School
Associate of Science - Diagnostic Medical Imaging
City College of San Francisco
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