Guadalupe Ramirez
Moorpark
Summary
Detail-oriented receptionist with expertise in customer relationship management and appointment scheduling. Committed to fostering a welcoming environment and ensuring operational efficiency for patient interactions.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Receptionist
Shekinah Health
Thousand Oaks
04.2021 - 04.2025
- Greeted patients and visitors warmly to create a welcoming environment.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Scheduled appointments efficiently to optimize daily operational flow.
- Managed benefits verification for 300+ patients, ensuring accurate coverage details.
Assembly Line Worker
Ricoh Americas Corporation
Simi Valley
01.2020 - 02.2020
- Assembled components using hand tools and automated machinery.
- Conducted quality inspections on finished products for defects.
- Collaborated with team members to maintain efficient workflow.
Retail Sales Associate
Fashion Q
Simi Valley
06.2016 - 03.2019
- Assisted customers with product selection and provided personalized styling advice.
- Processed transactions accurately using point-of-sale systems and handled cash management.
- Maintained store cleanliness and organized merchandise displays to enhance customer experience.
- Collaborated with team members to restock inventory and ensure product availability.
- Educated customers on promotions, loyalty programs, and return policies effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Greeted customers upon entering the store and provided assistance.
Education
Moorpark High School
Moorpark, CASkills
- Appointment scheduling
- Benefits verification
- Customer relationship management
- Call handling
- Patient interaction
- Attention to detail
- Team collaboration
- Data entry accuracy
- Meticulous and organized
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Receptionist
Shekinah Health
04.2021 - 04.2025
Assembly Line Worker
Ricoh Americas Corporation
01.2020 - 02.2020
Retail Sales Associate
Fashion Q
06.2016 - 03.2019
Moorpark High School