Guadalupe Duran
Bakersfield
Summary
Highly organized, and efficient in fast-paced, multitasking environments. Able to prioritize effectively to accomplish objectives in a timely manner.
Overview
20
20
years of professional experience
Work History
Processing Clerk II
Merced Superior Court
06.2018 - 12.2023
- Assisted non-English speakers with translation and filling out documents.
- Answer phone calls, emails, and online e-files.
- Process attorney orders, such as restraining orders, custody orders, eviction notices, divorce documents, adoption documents, etc.
- Printed packets for restraining orders, custody orders, divorce, name change, eviction, etc.
Reception
Merced Faculty Associates Medical Group
07.2011 - 12.2022
- Schedule appointments and maintain and update appointment calendars
- Answer multiple phone lines and direct calls to the appropriate personal
- Verify insurance eligibility and collect copays
- Translate for non-English speakers
- File, fax, copy patient documents
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Admissions Specialist II
Madera Community Hospital
07.2016 - 08.2021
- Assisted patients with registration for outpatient procedures, X-rays, labs, labor and delivery, and admission to the hospital, etc.
- Answered phone calls, emails, and Translated for non-English speakers.
- Made copies, translate documents from English to Spanish, surgical packets,
Relief Manager
Ronald McDonald Charity House
07.2003 - 06.2011
- Register families with children with extended health issues from Valley Children Hospital
- Answer multiple phone lines
- Take messages and or transfer to appropriate personal
- Collect payments
- File, fax, copy documents
- Translate documents for non-English speakers
- Give tours of facility to volunteers and community members
- Over see large group of volunteers during weekend activities
- Maintain common areas of the house clean
- Help with hospitality work when short staffed
Education
Sociology
Fresno State University
Fresno, CaHigh School Diploma - GED
Le Grand High School
Le Grand, Ca05.2002
Skills
- Responsible
- Organized
- Motivated
- Reliable
- Independent
- Efficient
- Attentive
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Processing Clerk II
Merced Superior Court
06.2018 - 12.2023
Admissions Specialist II
Madera Community Hospital
07.2016 - 08.2021
Reception
Merced Faculty Associates Medical Group
07.2011 - 12.2022
Relief Manager
Ronald McDonald Charity House
07.2003 - 06.2011
Sociology
Fresno State University
High School Diploma - GED
Le Grand High School