Brenna Kennedy
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Affirmative Action Candidate - Indigenous Metis.
Overview
11
11
years of professional experience
Work History
Data/Word Processing Clerk II
Edmonton Police Service
Edmonton
11.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by answering inquiries and providing accurate information.
- Assisted by acting as a temporary supervisor in lieu of an absence.
- Proficiently used databases such as: EPROS, CPIC, PIP, Niche, and JOIN.
Administrator of Medical Services
Edmonton Humane Society
Edmonton, AB
02.2018 - 10.2023
- Greeted customers and directed them to the appropriate department
- Scheduled appointments for high demand procedures
- Successfully dispatched for Animal Protection Officers
- Answered the phone in a professional manner providing answers
- Transferred calls & took messages when required
- Reviewed & entered data accurately into spreadsheets
- Accurately completed monthly and annual reports for Director of Animal Health
- Managed calendar, meetings, & appointments
- Managed & replied to all emails regarding programs offered
- Completed paperwork for medical procedures
- Entered annual reports in collaboration with the City of Edmonton
Data Administrator
Applus RTD
11.2013 - 11.2015
- Maintained detailed administrative and procedural data entry processes
- Successfully improved accuracy and efficiency for spreadsheets containing company information
- Managed daily office operations and maintenance of equipment
- Collaborated with other administrative personnel to complete mutual projects on time
Education
Medical Office Administrator
NorQuest College
Edmonton, AB03.2018
High School Diploma -
Grande Prairie Composite High School
Grande Prairie, AB06.2013
Skills
- Flexible & Adaptable
- Collaboration
- Customer Service
- Conflict Resolution
- Microsoft Office
- Active Listening
- Responsible
- Data Entry
- MS Office
- Organization & Time Management
Timeline
Data/Word Processing Clerk II
Edmonton Police Service
11.2023 - Current
Administrator of Medical Services
Edmonton Humane Society
02.2018 - 10.2023
Data Administrator
Applus RTD
11.2013 - 11.2015
Medical Office Administrator
NorQuest College
High School Diploma -
Grande Prairie Composite High School