Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Gregory Lutzer

Vancouver,BC

Summary

Accomplished Director of Development Operations at Electronic Arts, adept in project and people management. Excelled in driving operational excellence and fostering collaboration across studios, significantly enhancing project delivery and efficiency. Proficient in building engaged, high-performing teams. Proven track record in optimizing resources and achieving key milestones in game development.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Director of Development Operations

Electronic Arts
09.2021 - Current
  • Own and Drive Management Operating System for titles in Business Unit
  • Own Gating process and standards for our titles
  • Regular deep dives with project leaders to assess progress and status
  • Sharing and compiling best practices across our studios
  • Adhoc support for studios needing extra expertise and recommendations
  • Maintain strong relationships with Studio Ops, Production, and DD leaders in each studio
  • Main POC for partner teams
  • Own overall resource management for Business Unit.
  • Participate in regular Finance reviews and support Finance with recommendations around staffing needs.

Senior Development Director

Electronic Arts
06.2012 - Current
  • Work with project leadership team to establish the strategy to meet milestones and important deliverables.
  • Guide the project management for the team: scope definition, dependencies, resource planning, and cost analysis that creates and achievable project plan, return on investment evaluation.
  • Use appropriate processes, techniques and technologies to promote collaboration between team members.
  • Build an engaged group with an understanding of what inspires the individuals and team.
  • Promote knowledge sharing, learning, reconciling conflicting goals, sharing resources amongst the team.
  • Help the team keep its focus: filter issues based on a clear understanding of the project goal, and help the team break down complex problems.
  • Develop project indicators that track project quality, delivery and predictability.
  • Identification, assessment, and prioritization of risks, followed by a coordinated application of resources to minimize and manage risks.
  • Establish regular communication with team and partners to provide project status updates.
  • Partner with the wider company spanning from QA, outsourcing vendors, and central teams.
  • Ensure the team engagement and health all along Production.
  • Handle the financial management: finance planning and financial control.
  • Shipped titles including: Army of Two: Devils Cartel, Need for Speed Rivals, NHL 16, Battlefield Hardline, Dead Space Remake (2023), plus several cancelled NewIP.

Development Director

Electronic Arts
10.2002 - 06.2012
  • Build working relationships with the immediate team, and those outside of the immediate team that have an effect on project completion
  • Identify development bottlenecks, determine root-cause (i.e. resourcing needs, dependencies, etc), and recommend/implement solutions where necessary
  • Communicate regularly with the project team and coordinate dependencies with external partners
  • Participate in the hiring process to ensure candidates meet project requirements
  • Facilitate the creation and assignment of tasks, derived from defined project goals
  • Proactively mitigate risk for assigned scope and quality
  • Establish an overall project schedule based on the individual task estimates for production and assess the resource requirements to meet the task requirements.
  • Games shipped: Medal of Honor Warfighter, NFS The Run, NFS Undercover, NHL 04, NHL 05

Assistant Producer

Black Box Games
12.2002 - 09.2003

Shipped: NHL Hitz 2003

QA - Lead & Project Manager

Electronic Arts
05.1997 - 12.2022

Games Shipped: NFS Carbon, SSX On Tour, NHL 2002 (PC), NFS High Stakes (PS1), NHL 01 (PC), NBA Live 99 (PC), NHL 99 (N64), Triple Play (PC), FIFA World Cup 98 (PC), FIFA Road to the World Cup 98 (PC)

Education

History Major (Incomplete)

University of British Columbia
Vancouver, BC

Skills

  • Project Management
  • People Management
  • Game Development
  • JIRA, Hansoft

  • Financial Management
  • Partnership Management
  • Scope/Capacity Management
  • Process and Workflow

Languages

English
Native or Bilingual

Certification

ScrumMaster

Timeline

Director of Development Operations

Electronic Arts
09.2021 - Current

Senior Development Director

Electronic Arts
06.2012 - Current

Assistant Producer

Black Box Games
12.2002 - 09.2003

Development Director

Electronic Arts
10.2002 - 06.2012

QA - Lead & Project Manager

Electronic Arts
05.1997 - 12.2022

ScrumMaster

History Major (Incomplete)

University of British Columbia
Gregory Lutzer