Gregor Kerr
Edmonton,AB
Summary
Proven Document Management Clerk with a track record of enhancing customer satisfaction and reducing data entry errors at Workers' Compensation Board - Alberta. Skilled in database management and telephone etiquette, adept at prioritizing tasks for efficient completion. Demonstrated ability to improve filing systems and maintain high levels of accuracy in mail handling.
Overview
2
2
years of professional experience
Work History
Document Management Clerk
Workers' Compensation Board - Alberta
03.2022 - 06.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Input data into spreadsheets and databases.
Dog Walker
My Neighbor
12.2021 - 01.2022
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Education
High School Diploma -
St. Joseph Catholic High School
Edmonton, AB06.2021
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Filing systems
- File Maintenance
- Mail handling
- Processing mail
Timeline
Document Management Clerk
Workers' Compensation Board - Alberta
03.2022 - 06.2024
Dog Walker
My Neighbor
12.2021 - 01.2022
High School Diploma -
St. Joseph Catholic High School
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