Greg Ortiz
Lakeside,CA
Summary
Dynamic Chiropractic Assistant and X-Ray Technician with extensive experience at Dilliard Chiropractic. Proficient in X-ray imaging and patient care coordination, I excel in educating patients and enhancing office efficiency. Recognized for promoting patient comfort and compliance while ensuring adherence to HIPAA regulations, I am dedicated to delivering exceptional healthcare services.
Overview
12
12
years of professional experience
Work History
Chiropractic Assistant/X-Ray Technician
Dilliard Chiropractic
02.2022 - 02.2026
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Documented patient data and histories and updated charts with current information.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Managed admissions forms, patient instructions and consent documentation.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed administrative tasks by maintaining inventory, ordering supplies and scheduling staff meetings.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Input patient data into computer system using Platinum and checked information for accuracy.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Oriented and trained new staff on proper procedures and policies.
Chiropractic Assistant/X-Ray Technician
Hess Rehab
01.2017 - 01.2022
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Repaired and troubleshot radiologic equipment.
- Prepared and positioned patients for imaging procedures.
- Performed radiographic imaging procedures according to established protocols.
- Trained and supervised new radiologic technologists and technicians.
- Participated in continuing education programs related to radiology.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
X-Ray Technician
Bayside Medical
01.2014 - 01.2017
- Positioned patients for optimal comfort and set up effective sterile fields before procedures.
- Obtained blood samples for related laboratory testing and conducted basic tests in-office.
- Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
- Evaluated images for technical quality and accuracy.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Explained imaging procedures to patients, offering comfort and assistance.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
Education
Certification - Radiology
East Los Angeles Occupational Center
Los Angeles08-2013
Skills
X-Ray imaging
- Massage therapies
- Electric muscle stimulation
- Treatment tracking
- Marketing and promotion
- Telephone etiquette
- X-ray development
- Patient education
- Charting
- Patient relations
- Appointment scheduling
- Insurance billing
- Chiropractic therapy
- Patient care coordination
Timeline
Chiropractic Assistant/X-Ray Technician
Dilliard Chiropractic
02.2022 - 02.2026
Chiropractic Assistant/X-Ray Technician
Hess Rehab
01.2017 - 01.2022
X-Ray Technician
Bayside Medical
01.2014 - 01.2017
Certification - Radiology
East Los Angeles Occupational Center