Summary
Overview
Work History
Education
Skills
Languages
Interests
Refrences
Timeline
Generic

Greg Lowe

Vancouver,Canada

Summary

As a Committed and professional Service Advisor/parts Consultant , Employment with the same company for 20years , I have ,with proven ability ,effectively managed all the criteria to be effective in customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service


Hardworking and enthusiastic about learning any desired field inside and out. I seek opportunities to learn new skills and contribute to any team success. I am a believer in relationship-building and problem-solving abilities within a team and also possess these same traits if need be on my own personal ,


I take pride in having a tireless work ethic with the utmost attention to detail. Bring hard on myself if I feel that I am not fulfilling my own or other persons expectations inspires me to take it to the next level.

Work ethic was instilled in me at a very early age from my parents , along with showing respect to others. I am adamant that with desire , common sense and commitment , success will come.

I am athletic and had been involved with team sports since elementary school. most notably playing league hockey until I was 16 years old and competitive skateboarding till i was 14 years. I have a love of music , started when I was 6 years old and play many musical instruments since that time , most notably Guitar, Drums and Piano . I was very fortunate to of having a career in music for many years. Started my first job when I was 9 years old , helping out with the family produce business and since then, have really never not had a job , very proud of that , and those early experiences have contributed to my successes and positive mindset ,to this day . Positivity ,Teamwork , Respect , Work Ethic , Family ,, Some important words I have lived by and continue to do so indefinitely



Overview

39
39
years of professional experience

Work History

Service Advisor / Parts and Design Consultant

Trev Deeley Harley Davidson Motorcycles
07.2004 - 10.2024
  • The First 13+ years of employment here, I handled the Service/ Maintenance aspect of preparing Service invoices for servicing on Harley Davidson Motorcycles, attention to detail and organization/time management along with technical knowledge on the workings of the motorcycle was key and a prerequisite
  • Because I have experience and extensive knowledge of Parts, Building /Assembling Custom Harley Davidson Motorcycles , I was promoted to Design Consultant in 2017, Customizing new customer purchase motorcycles and other customer owned motorcycles who want to do upgrades to their current
  • Once again, Attention to Detail, Styling and organization is key
  • In 2021 , I had changed to a different job title as Frontline Service Supervisor, overseeing and assisting the Service Advisors- I was moved to this position because of my experience in this Dept. and informed I would be a asset in helping the Dept. and to be a liaison between Service , Sales and Service Technicians
  • I have finished off my remaining 3 years with company holding positions as Parts Consultant , Design Lead Consultant and Service Advisor


In the 20 years of my employment with Trev Deeley Motorcycles , I am very confident I have :

  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • When I was the Frontline Service Supervisor I successfully assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills
  • Delivered prompt service to prioritize customer needs.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Amassed and maintained a extensive client/customer list - Since 2004 and up to 2024
  • My 20 years experience of Parts and Service in the Motorcycle Industry , along with my mechanical and parts aptitude , I am confident I will easily transcend into the Automobile Industry


Freight Courier

K and H Dispatch Couriers
08.1996 - 07.2004
  • My job description was Freight Courier, Sub-Contracted by FedEx to deliver and pickup freight on a designated route
  • I had strict delivery and pickup times along with partaking in the morning sort / organization at the FedEx warehouse

Performing Musician

Self Employed
12.1990 - 12.2003
  • Performing Musician in various Bands, Performing in Night Clubs across Canada

Musical Instrument Sales

Mothers Music
06.1988 - 11.1990
  • Musical Instrument Salesperson - Setup of Guitars - organization of displays - technical knowledge of musical instruments

Musical Instrument Salesperson

Mainly Music
04.1987 - 03.1988
  • Musical Instrument Salesperson - Setup of Guitars - organization of displays - technical knowledge of musical instruments

Warehouseman

BC Liquor Distribution Branch
01.1986 - 03.1987
  • Motorized Pallet Operator - Assembling Liquor Store orders for shipping across BC - Very High Pace with a large quota to be met daily

Education

Audio Engineering -

Institute of Communication Arts
Vancouver, British Columbia
01.1985

High School Diploma - Basic Studies, Music, Woodworking, Automotive

Burnaby North Campus Secondary School
North Burnaby, British Columbia
09.1983

Skills

  • Mechanical Aptitude
  • Healthy and Fit
  • Attention to Detail
  • Obsessed with organization- Workflow Management
  • Possess a High Work Ethic
  • Problem Solver
  • Courteous
  • Team Player
  • Willingness to help others
  • Customer Service
  • Multitasker
  • Goal-oriented mindset
  • Multi Musical Instrument Performer

Languages

English
Elementary

Interests

Performing and Writing music

Fluent on Guitar - Drums - Piano

Guitar Luthier

Riding / Maintaining /Customizing Harley Davidson Motorcycles

AutoMobiles - Custom and Classic

Sports

Physical Fitness

Technology of various aspects

Refrences

William Law - Service Manager- Mercedes Benz - Richmond - (604) 331-2369

Carrie Elmes - Sales Manager - Trev Deeley Harley Davidson Motorcycles - (604) 291-2453

Rocky Mercurio - Dept Manager- Long and Mcquade Musical Instruments- (604) 464-1011


*** Many more references if needed - Motorcycle and Automotive Industry  ***


Timeline

Service Advisor / Parts and Design Consultant

Trev Deeley Harley Davidson Motorcycles
07.2004 - 10.2024

Freight Courier

K and H Dispatch Couriers
08.1996 - 07.2004

Performing Musician

Self Employed
12.1990 - 12.2003

Musical Instrument Sales

Mothers Music
06.1988 - 11.1990

Musical Instrument Salesperson

Mainly Music
04.1987 - 03.1988

Warehouseman

BC Liquor Distribution Branch
01.1986 - 03.1987

High School Diploma - Basic Studies, Music, Woodworking, Automotive

Burnaby North Campus Secondary School

Audio Engineering -

Institute of Communication Arts
Greg Lowe