Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Greg Goossen

Fort Vermilion

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

UFA Co-operative Ltd.
La Crete
06.2025 - Current
  • Assisted customers with inquiries and provided product information.
  • Resolved customer complaints effectively and efficiently.
  • Processed orders and managed transactions using point-of-sale systems.

Quality Control Inspector

Knelsen Sand and Gravel
La Crete
06.2024 - 11.2024
  • Conducted inspections on hot asphalt and finished products for quality compliance.
  • Utilized measurement tools to assess product dimensions and specifications accurately.
  • Recorded inspection results and maintained detailed logs of findings.

Grain Elevator Operator

Richardson Pioneer
High Level
07.2019 - 06.2024
  • Operated grain handling equipment to load and unload products.
  • Monitored grain quality during storage and transport processes.
  • Inspected all incoming loads of grain for quality assurance purposes.
  • Loaded rail cars with specified types of grains according to customer orders.

Education

Claremont Secondary School
Victoria, BC

Skills

  • Customer service
  • Order processing
  • CRM software
  • Product knowledge

References

References available upon request.

Timeline

Customer Service Representative

UFA Co-operative Ltd.
06.2025 - Current

Quality Control Inspector

Knelsen Sand and Gravel
06.2024 - 11.2024

Grain Elevator Operator

Richardson Pioneer
07.2019 - 06.2024

Claremont Secondary School
Greg Goossen