GURDIT KAUR
Vancouver,BC
Summary
Dedicated and motivated Business Administration diploma student at Kwantlen Polytechnic University with a consistent 2.91 grade point average. Experienced sales associate at Lucky Brand and crew member at McDonald's, honing skills in working efficiently in fast-paced environments and thriving under pressure. Recognized problem solver and multitasker with a strong ability to adapt quickly. Team player and go-getter, responsible for managing time and tasks effectively. Unwavering motivation in the service industry to provide exceptional customer assistance and consistently surpass company goals. Eager to cultivate skills and contribute to the growth of my professional business career.
Overview
1
1
year of professional experience
Work History
Sales Associate
Bath and Body Works, Limited Brands
09.2023 - Current
- Operated the cash register, POS Systems and handled financial transactions accurately and efficiently
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained store cleanliness and organized displays to create an attractive shopping environment
- Collaborated with the team to complete daily tasks, including restocking inventory and performing closing procedures
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Crew Member
McDonald's
05.2023 - Current
- Operated cash registers, handled transactions, and provided customers with correct change
- Worked front counter, drive-thru and other areas. Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Collaborated effectively with team members to ensure smooth and efficient operations during busy periods
- Ability to work efficiently under pressure and maintain a positive attitude in a fast-paced environment
- Managed high-stress situations and resolved customer complaints or concerns promptly and professionally
Sales Associate
Lucky Brand
04.2023 - 07.2024
- Demonstrated excellent customer service skills by greeting and assisting customers, taking orders, and providing accurate information about menu items
- Collaborated effectively with team members to ensure smooth and efficient operations during busy periods
- Ability to work efficiently under pressure and maintain a positive attitude in a fast-paced environment
- Managed high-stress situations and resolved customer complaints or concerns promptly and professionally
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
Education
Business Administration - Business
Kwantlen Polytechnic University
Surrey, BC09.2024
High School -
Holy Child Sr. Sec. School
New Delhi09.2021
Skills
- Microsoft Applications (Excel, Word, Power point, Outlook)
- Sage 50 (Student Version)
- Formula Building
- Typing Speed 60 wpm
- Content Writing
- Mathematical Skills (Algebra, Calculus, Geometry, Trigonometry, Statistics)
- Accounting Skills (Reconciliations, Journal, Ledger, Segment Accounting, Financial Statements)
- Negotiation
- Communication
- Tech Savvy
- Business Acumen
- Leadership
- Customer Service
- Verbal Language skills
- Critical Thinking
- Genuine Connection
- Time-management
- Active Listening
- Adaptability
- Efficient & Resourceful
- Flexible & Adaptable
- POS System Operation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
Timeline
Sales Associate
Bath and Body Works, Limited Brands
09.2023 - Current
Crew Member
McDonald's
05.2023 - Current
Sales Associate
Lucky Brand
04.2023 - 07.2024
Business Administration - Business
Kwantlen Polytechnic University
High School -
Holy Child Sr. Sec. School
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