Grace Lee
Sacramento
Summary
Organized Office Assistant with four years of experience delivering clerical and administrative support. Handles confidential information with discretion while maintaining accuracy and compliance. Skilled in data entry and Microsoft Office Suite, committed to enhancing operational efficiency.
Overview
6
6
years of professional experience
Work History
Document Processing Clerk
Softfile
10.2021 - 04.2026
- Reviewed and validated documents to ensure information was properly located, accurately recorded, and compliant with established standards
- Managed document preparation by scanning materials, removing unnecessary bindings, and replacing missing documents to ensure completeness of records
- Managed document digitization and electronic delivery using Microsoft Outlook, ensuring customers received organized and readily accessible digital documentation.
- Trained new staff on document processing protocols and system navigation techniques, enhancing team capability and knowledge retention.
- Streamlined workflow processes by maintaining organized workstations and restocking essential supplies, contributing to operational efficiency
Order Picker
Amazon Fresh
11.2024 - 03.2025
- Streamlined order fulfillment by receiving customer requests and accurately picking items from assigned storage locations to meet demand.
- Enhanced order fulfillment by organizing workstations and ensuring essential picking supplies were readily available in designated locations.
- Facilitated return-processing operations by using Amazon RMS systems to track, sort, and secure customer returns within designated parcels.
Order Picker
Macy’s Logistics
08.2020 - 09.2021
- Executed order fulfillment by accurately picking and packing items for timely shipment to customers.
- Organized and built parcels to enhance workflow for associates in order processing.
- Conducted quality assurance checks by removing and isolating damaged inventory to maintain compliance with procedures.
Education
High School Diploma - General Education
Cosumnes River College
Sacramento, CA01.2021
Sterile Processing Technician
Altamont Healthcare
Stockton, CA05.2021
Skills
- Document management
- Records management
- Document confidentiality
- Quality Assurance
- Records management
- Microsoft Suite
- Office automation
- Client relations
Languages
English
Mien
Timeline
Order Picker
Amazon Fresh
11.2024 - 03.2025
Document Processing Clerk
Softfile
10.2021 - 04.2026
Order Picker
Macy’s Logistics
08.2020 - 09.2021
High School Diploma - General Education
Cosumnes River College
Sterile Processing Technician
Altamont Healthcare