Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Taylor

Caledon,ON

Summary

experienced in Food and Beverage, seeking a full-time position, that will allow me to demonstrate my skills as a passionate server. Seeking a position that aligns with my professional aspirations and offers a conducive environment for long-term commitment and growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food and Beverage Server

Woodington Lake Golf Course
Tottenham, ON
04.2023 - 11.2023
  • Provided exceptional customer service to ensure a positive dining experience
  • Took orders accurately and efficiently, and delivered food and beverages promptly
  • Handled cash and credit card transactions
  • Served meals in a timely manner according to established guidelines.
  • Processed payments from customers using the POS system.
  • Assisted other servers as needed during peak periods or when short-staffed.
  • Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
  • Handled customer complaints in a professional manner while maintaining composure under pressure.
  • Set up banquet rooms for special events such as weddings or corporate functions.
  • Trained new employees to perform duties.

Cashier

Foodland
Caledon, ON
10.2019 - 12.2020
  • Engaged with customers to provide recommendations and ensure satisfaction
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.

Resident Care Aide

King Nursing Home
Bolton, ON
11.2022 - 03.2023
  • Assisted residents with activities of daily living, such as bathing, grooming and dressing.
  • Provided companionship and emotional support to residents.
  • Observed and documented changes in resident behavior.
  • Assisted in transferring residents from beds to wheelchairs and other adaptive equipment as needed.
  • Responded promptly to requests from residents for assistance with activities of daily living.

Education

Personal Support Worker

Conestoga College
Kitchener, ON
11.2022

Skills

  • Excellent customer service
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Attention to detail
  • Knowledge of food and beverage menu items
  • Cash handling
  • Teamwork
  • Problem-solving
  • Payment Processing
  • Cleaning and Sanitizing
  • Upselling

Certification

  • CPR CERTIFIED
  • SMART SERVE CERTIFIED

Timeline

Food and Beverage Server

Woodington Lake Golf Course
04.2023 - 11.2023

Resident Care Aide

King Nursing Home
11.2022 - 03.2023

Cashier

Foodland
10.2019 - 12.2020

Personal Support Worker

Conestoga College

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Grace Taylor