Experienced professional in sales and customer service, with a background of consistently exceeding objectives and fostering strong client relationships for 10 years.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Sodam Korea Restaurant
Sarnia, ON
10.2023 - Current
Provided attentive and friendly service to guests, consistently exceeding customer expectations.
Take accurate food and beverage orders, ensuring dietary preferences and restrictions are considered.
Handle cash and card transactions accurately and efficiently, processing payments with attention to detail.
Manager
Coleccion Elegante Boutique
Dipolog City, Philippines
03.2019 - 08.2023
Oversee daily operations of a high-end boutique specializing in the sale of branded bags, purses, wallets, and jewelries.
Develop and execute sales initiatives to meet and exceed revenue targets, fostering a results-driven environment within the boutique.
Cultivate and maintain relationships with customers, ensuring a personalized shopping experience that exceeds their expectations.
Monitor inventory levels, conduct regular stock assessments, and collaborate with suppliers to maintain a well-curated selection of merchandise.
Marketing Team Leader
CityMall Commercial Centers, Inc.
Dipolog City, Philippines
01.2018 - 02.2019
Lead and oversee the marketing team responsible for promoting and enhancing the overall brand image of the mall.
Develop and execute comprehensive marketing strategies to drive foot traffic, increase tenant sales, and create a vibrant and engaging shopping atmosphere.
Collaborate with mall management to identify key objectives, align marketing initiatives with business goals, and ensure seamless integration with overall mall operations.
Plan and execute promotional events, campaigns, and activations to attract a diverse audience and enhance the mall's overall appeal.
Establish and maintain strong relationships with tenants to coordinate joint marketing efforts, ensuring a unified and cohesive brand message throughout the mall.
Pharmacy Assistant/Cashier Team Lead
Watsons Personal Care Store
Dipolog City, Philippines
10.2013 - 03.2016
Provide excellent customer service by assisting patrons in locating and purchasing pharmaceutical and personal care products.
Accurately process transactions at the cashier counter, handling cash, credit, and electronic payments with precision and efficiency.
Maintain a thorough knowledge of the store's inventory, including pharmaceuticals, over-the-counter medications, and personal care items, to assist customers with product inquiries and recommendations.
Monitor and manage inventory levels, conducting regular stock checks and assisting with restocking shelves to ensure a well-organized and fully stocked sales floor.
Operate and maintain the Point of Sale (POS) system, ensuring accurate record-keeping of transactions and daily cash reconciliation.