Grace Pickett
Greater Sudbury,ON
Summary
Reliable, loyal, and honest employee offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in customer service and cooperative environments and flexible with changing business needs.
Overview
1
1
year of professional experience
Work History
Fast Food Cashier
A&W
09.2022 - 12.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers..
- Worked closely with shift manager to solve problems and handle customer concerns.
- Warmly greeted and welcomed customers to establishment before requesting food order.
- Checked in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relayed information to customers.
- Relayed additional meal requirements, dietary restrictions, allergies and special requests to kitchen staff clearly and accurately.
Food Service Worker
Topper’s Pizza
01.2023 - 08.2023
- Cleaned and sanitized work areas, utensils and equipment.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Participated in regular trainings to stay current on industry best practices and trends.
- Processed customer payments and balanced cash drawers.
Education
Bachelor Of Commerce - Marketing
Mount Allison University
Sackville, NBSkills
- Training and mentoring
- Product Knowledge
- Product restocking
- Purchase assistance
- Relationship Building
- Safe Food Handling
- Product Promotion
- Punctual and Reliable
- Cash Register Operation
- Customer Service
Additional Information
Bilingual in English and French
Timeline
Food Service Worker
Topper’s Pizza
01.2023 - 08.2023
Fast Food Cashier
A&W
09.2022 - 12.2023
Bachelor Of Commerce - Marketing
Mount Allison University
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