Grace Nwagwu
ON
Summary
Dependable Program Assistant bringing over 4 years of experience in administrative settings delivering exceptional administrative and operational support. Knowledgeable about program operations, procedures and regulatory requirements. Assists in coordinating smooth daily actions to optimize program activities.
Overview
4
4
years of professional experience
Work History
Program Assistant
P. I. Integral
10.2019 - 11.2023
- Conducted research on potential funding sources for current and future programs.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
- Maintained detailed records of all program activities, data collection, and evaluation results.
- Ensured compliance with organizational policies and procedures while administering programs.
- Assisted in developing strategies to improve existing programs or create new ones based on stakeholder feedback or changing needs within the community served by the organization's services.
- Participated in weekly team meetings to provide updates on individual projects and assist colleagues with any issues they may have encountered during their work.
- Added new contacts into a customer relationship management system used to track interactions with clients.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Planned and executed special program outreach such as seminar speakers and tours to boost interest and program buy-in.
Education
MBA - Business Administration
Ajayi Crowther University
11-2022
Bachelor of Arts - Journalism And Mass Communication
Abia State University
07-2016
Post-Graduate Diploma - Business Analysis And Project Management
Canadian College of Business, Science & Technology
Skills
- Multitasking and Organization
- Decision-making skills
- Time Management
- Exceptional customer service
- Customer Service Management
- MS Office expertise
- Strong Research skills
- Administration and Reporting
- Problem-Solving
- Teamwork and Collaboration
Timeline
Program Assistant
P. I. Integral
10.2019 - 11.2023
MBA - Business Administration
Ajayi Crowther University
Bachelor of Arts - Journalism And Mass Communication
Abia State University
Post-Graduate Diploma - Business Analysis And Project Management
Canadian College of Business, Science & Technology
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