Open To Work
Grace Moore
PSW
Kitchener,Canada
Work Preference
Summary
Compassionate Caregiver with 3 years of experience providing patient-centered support in long-term care settings. Skilled in assisting with daily living activities and medication management, I excel at fostering trust and open communication with clients and their families. Eager to leverage my expertise to enhance the well-being of elderly individuals at AgeCare.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Forest Heights Long Term Care
Kitchener, Canada
01.2023 - 01.2024
- Provided compassionate care and support to individuals with dementia, ensuring their physical and emotional well-being.
- Tracked and communicated changes in clients' health conditions to ensure timely interventions by the healthcare team.
- Supported daily activities, enhancing client comfort and independence in bathing, dressing, feeding, and mobility.
- Ensured a safe and clean living environment, adhering to infection control standards to protect client health.
- Built trusting relationships with clients and their families.
Housekeeper
Hampton Inn by Hilton
Waterloo, Canada
01.2023 - 01.2024
- Cleaned and sanitized guest rooms, ensuring high standards of hygiene and comfort.
- Restocked supplies and managed laundry services to ensure guest satisfaction.
- Responded to guest requests promptly to enhance overall service quality.
- Maintained friendly and welcoming demeanor to create positive guest interactions.
Educational Assistant
Waterloo Catholic District School Board
Kitchener, Canada
01.2023 - 01.2024
- Increased independent transitions by 40% using task analysis and visual schedules.
- Facilitated development of emotional self-regulation and decision-making skills in students, enhancing their coping strategies.
- Integrated structured choice-making to enhance student autonomy.
- Provided support to physically and verbally aggressive students in a safe, empathetic environment to foster positive behavior.
- Assisted multiple students with intensive care needs in toileting, feeding, hygiene, dressing, and mobility to promote personal independence.
Volunteer
Schlegel Village, The Winston Park Residence
Kitchener, Canada
01.2023 - 01.2024
- Befriended residents by engaging in meaningful conversations to enhance their social interaction.
- Assisted with leisure activities by calling bingo numbers and reading stories to foster enjoyment and companionship.
- Provided hairdressing services to residents, including cutting and styling hair.
- Aided residents with correspondence and form-filling to ensure their needs were met and maintain their independence.
Continue Care Assistant
Accenture Homecare
Lagos, Nigeria
01.2019 - 01.2021
- Delivered personalized one-on-one care for elderly patients, supporting meal preparation, bathing, grooming, and accurately maintaining intake and output records to enhance patient comfort.
- Customized care to align with individual goals and preferences in client support plans, fostering a supportive and responsive care environment.
- Managed inbound customer inquiries, supplying product information, troubleshooting issues, and resolving customer concerns promptly to ensure satisfaction.
- Demonstrated excellent listening skills to understand and address customer needs, ensuring positive outcomes and satisfaction.
- Maintained composure and professionalism in high-stress situations, adapting quickly to fast-paced production environments.
- Contributed to team initiatives and side projects to enhance operational efficiency and customer satisfaction.
- Ensured compliance with standard policies and procedures, actively contributing to a safe and respectful workplace.
Education
Personal Support Worker -
Osilla institute of Health
ONHome Support Worker -
Paramed Home Health Care
Project Management -
Conestoga College
Kitchener, ONSkills
- Patient-Centered Care
- Healthcare Collaboration
- Communication
- Efficiency
- Medication Management
- Empathy and Compassion
- Detail-Oriented
- Safety and Sanitation Practices
Certification
- Personal Support Worker Certification
- Mask-fit
- Gentle Persuasive Approach (GPA)
- Food Handler Certification
- WHMIS
- CPR and First Aid Certification
- Basic Life Support
Hobbies and Interests
- Golfing
- Reading
- Swimming
References
References are available on request.
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of 4 in the development of [Project
- Documented and resolved [Issue] which led to positive result
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Support Worker
Forest Heights Long Term Care
01.2023 - 01.2024
Housekeeper
Hampton Inn by Hilton
01.2023 - 01.2024
Educational Assistant
Waterloo Catholic District School Board
01.2023 - 01.2024
Volunteer
Schlegel Village, The Winston Park Residence
01.2023 - 01.2024
Continue Care Assistant
Accenture Homecare
01.2019 - 01.2021
Personal Support Worker -
Osilla institute of Health
Home Support Worker -
Paramed Home Health Care
Project Management -
Conestoga College