Highly skilled and dedicated individual with a positive outlook on life. Contented and driven to excel. Successfully completed the Personal Support Worker program at an accredited institution. Possess expertise to assess and fulfill the needs of residents and clients. Continuously striving for professional growth. Eager to contribute abilities to a Professional organization on a full-time or part-time basis.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Support Worker
NorthYork General Hospital
08.2024 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients with daily living activities, promoting independence and wellbeing.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced patient comfort by providing compassionate and attentive personal care.
Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
Developed trust-based relationships with clients through active listening and empathetic communication skills.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Facilitated mobility assistance for patients requiring help with transfers or ambulation.
Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
Built strong relationships with clients to deliver emotional support and companionship.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
Personal Support Worker
Spectrum HealthCare
11.2023 - Current
Provide Personal Care to the Clients in the comfort of their Own home
Assist clients with their activities of daily living
Provide emotional and Mental support to clients
Accurately Charting in the client’s daily care plan
Perform various tasks required for clients maintaining a professional approaching
Provide safety and comfort to the clients in between tasks as needed
Provide companionship to the client to uplift their mood
Provide help with meal intakes for different textured diets
Participate and complete relevant education/Training provided my the employer for better outcomes
Maintain professional boundaries with clients/ Family members
Personal Support Worker
Pioneer Ridge
08.2020 - 11.2023
Assisting the Residents with personal hygiene and grooming
Supporting the residents with fulfilling their activities of daily living
Respecting Resident’s dignity and privacy
Ensuring Resident’s safety during Transfers, meal times and baths/showers
Charting Resident’s daily assessment
Providing Mental and emotional comfort to the residents
Assisting the residents with their meal/fluid intake
Performing tasks delegated by Registered staff members
Informing/Updating the RPN/RN of changing needs, health condition of the residents
Participating and completing relative training/ Education
Interacting with family members on a regular basis
Providing End of Life care to palliative residents
Resolving conflicts between residents by redirecting them from the situation
Dental Assistant (level 1 & 2)
Victoria Dental Clinic
06.2021 - 02.2022
Chairside Assisting with various procedures such as fillings, surgical extractions, crown prep, Root Canal treatment, temporary and permanent impressions and placement for full mouth or partial dentures
Setting the treatment room with the appropriate armamentarium required for the procedure
Sterilization and sanitization in the laboratory
Scheduling the patients by answering phone calls
Creating the appointments
Using Open dental software
Entering and collecting the payments from patients
Sending insurance claims for patients
Taking alginate impressions
Providing Post operative and Oral self care instructions to patients
Experience with level 1 sedation treatment
Stock the treatment rooms and lab with the supplies in an timely and organized manner
Escorting patients to and from the treatment rooms as well as waiting rooms
Taking radiographs (with the presence of dentist) as prescribed
Good at interacting with children
Certified Dental Assistant (placement)
Memorial Avenue Dentistry
05.2021 - 06.2021
Guided Patients from the waiting area them to the treatment room
Positive interactions with the patient and made them comfortable
Prepared treatment room before procedure
Assisted Dentist/Hygienist with the procedure
Disinfected and Sterilized used instruments
Label the instruments in the preferred arrangement
Clean the operatory after treatment
Took radiographs as prescribed
Explain the Post-OP instructions to the clients following treatment
Charting on dentrix in patient’s chart (odontogram)
Answered Patient’s concerns and questions regarding treatment
Reception Desk
Esperanza Consulting
01.2018 - 01.2019
Handled incoming calls or inquiries from prospective customers
Assisted customers effectively by solving customer disputes
Discussed products offered and ensures customer satisfaction
Made outbound calls and promoted sales
Provided customer additional information or explained services
Education
Dental Assisting (Level I &II) Program -
Confederation College
Thunder Bay, ON
01.2021
Personal Support Worker Diploma -
Confederation College
Thunder Bay, ON
01.2020
High School -
India
01.2019
Skills
Interpersonal skills
Communication skills
Critical thinking
Problem-solving
Teamwork
Patient-centered care
Organizational skills
Detail oriented
Telephone communication skills
Ability to work in a high pace environment
Patient education
Infection control proficiency
Mobility assistance
Dementia care
Personal hygiene assistance
Emotional support
Privacy and confidentiality
Palliative care
Cultural sensitivity
Compassionate care
Nutrition support
Recreational activities
Verbal and written communication
Behavior management
Mental health support
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
Palliative Care Certification – Center to Advance Palliative Care.
Basic Life Support (BLS) Certification - American Heart Association.
First Aid Certification Dementia Care Certification - Alzheimer's Association.
Timeline
Personal Support Worker
NorthYork General Hospital
08.2024 - Current
Personal Support Worker
Spectrum HealthCare
11.2023 - Current
Dental Assistant (level 1 & 2)
Victoria Dental Clinic
06.2021 - 02.2022
Certified Dental Assistant (placement)
Memorial Avenue Dentistry
05.2021 - 06.2021
Personal Support Worker
Pioneer Ridge
08.2020 - 11.2023
Reception Desk
Esperanza Consulting
01.2018 - 01.2019
Dental Assisting (Level I &II) Program -
Confederation College
Personal Support Worker Diploma -
Confederation College
High School -
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