Hi, I’m
Grace Dembaremba
Surrey,BC
Summary
Experienced scrum master with a proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management, and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
7
years of professional experience
1
Certification
Work History
TELUS Communications
Agile Scrum Master
01.2021 - 12.2023
Job overview
- Facilitated Scrum ceremonies, including sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives, resulting in a 5% increase in sprint velocity over five sprints.
- Collaborated with product owner, team members, and other Scrum Masters to define solutions and drive progress
- Facilitated discussions between the team and product owner to create and estimate user stories,
- Led retrospective meetings to analyze completed sprints' successes and challenges, promoting continuous learning within the team environment and decreasing the number of action items identified in retrospectives by 2% over 3 sprints.
- Facilitated cross-functional communication, enabling teams to collaborate effectively and enhancing stakeholder satisfaction.
- Removed obstacles hindering team progress, resulting in improved product quality and increased team satisfaction scores.
- Championed change management initiatives, guiding teams through successful transitions to new methodologies and techniques.
Roche
Senior Scrum Master
11.2019 - 11.2020
Job overview
- Facilitated daily Scrum, sprint planning, sprint demos, and retrospective meetings for two teams, resulting in a 5% increase in sprint commitment adherence and a 10% improvement in value delivery efficiency.
- Addressed impediments promptly, leading to a reduction in blockers and delays, thereby maintaining focus on both product delivery and Scrum process adherence.
- Maintained regular communication with other Scrum Masters, program leadership, and development teams, resulting in decrease in coordination overhead and increase in cross-team alignment.
- Worked closely with the team and other Scrum Masters to enhance cross-functionality and self-organization, resulting in team autonomy and effectiveness.
- Successfully integrated new team members into projects, reducing ramp-up time by 6% and ensuring productivity levels remained consistent.
- Coached teams in Agile practices, resulting in improvement in Agile maturity and adherence to Agile principles.
- Collaborated with product owners to prioritize backlog items, leading to a 20% increase in stakeholder satisfaction and a 15% improvement in feature delivery alignment with business needs.
Kraft Heinz
Scrum Master
09.2018 - 10.2019
Job overview
- Facilitated scrum ceremonies, including sprint planning, backlog grooming, sprint demos, retrospectives, daily stand-ups, etc
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries by 3%.
- Communicated with other Scrum masters, program leadership and development teams to report on status and blockers
- Collaborated with other scrum masters, project managers, product owners and team leaders to coordinate product backlog grooming, story estimation, and sprint planning
- Communicated with the Product Owner to gain clear understanding of business priorities for upcoming sprints
- Tracked, escalated, and removed impediments and protected team members from interruptions and distractions to maximize productivity
- Fostered an agile culture, building trust and collaboration across all team members.
United Greeneries Ltd
Assistant Quality Assurance Manager
08.2016 - 09.2018
Job overview
- Assisted with writing, reviewing, and maintenance of standard operating procedures (SOPs)
- Collaborated with Quality Assurance Manager and Production Manager to establish GPP and quality assurance standards, providing technical and regulatory input for cultivation and processing
- Ensured compliance with Health Canada's guidelines for business, production, facility, security, storage, packaging, labelling, import/export, and distribution of cannabis
- Submitted license amendments and assisted with reviewing and approving Notices of New Cannabis Products (NNCP) to support business objectives and sales
- Coordinated all key product quality issues, such as complaint handling, recall coordination, deviation investigations, and corrective and preventive action (CAPA) as required and effectively conducted corrective action and preventive action (CAPA) investigations
- Reviewed third-party lab testing results, analytical reports, and Certificate of Analysis (CoA) of each product batch before release for sale.
Education
SIMPLILEARNOnline
Masters Certificate - Business Analysis
03.2024
Vancouver Island UniversityNANAIMO, BC
Bachelor of Science (B.S.) - Biology and Psychology
03.2020
University of ZimbabweHarare
Diploma in Computer Science
07.2015
Skills
- Agile Project Management
- IT Service Management
- Scrum Framework Expertise
- SAFe Framework
- Business Analysis
- Kanban Framework
- Business Requirements Gathering
- Software Development Life Cycle
- Servant Leadership
- Communication and Facilitation
- Lean Systems Thinking
- Training And Coaching
- Continuous Process Improvement
Certification
- EXIN Agile Scrum Master
- Professional Scrum Master
- Certified Associate in Project Management
- Project Management Professional
- Scrum Master- Lean Champion Certified
- IT Service Management (ITIL v4)
- Certified Scrum Product Owner
- Safe Agilist 6.0
Languages
English
Full Professional
Software
* Jira * Azure DevOps * Tableau * SQL * Confluence * Miro and Mural * Microsoft Office
Timeline
Agile Scrum Master
TELUS Communications
01.2021 - 12.2023
Senior Scrum Master
Roche
11.2019 - 11.2020
Scrum Master
Kraft Heinz
09.2018 - 10.2019
Assistant Quality Assurance Manager
United Greeneries Ltd
08.2016 - 09.2018
SIMPLILEARN
Masters Certificate - Business Analysis
Vancouver Island University
Bachelor of Science (B.S.) - Biology and Psychology
University of Zimbabwe
Diploma in Computer Science
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