Grace Barr
1385 Woodroffe Ave,ON
Summary
Dynamic and results-oriented professional with a proven track record at Crown Ridge Retirement Place, excelling in strong multitasking and exceptional communication. Demonstrated expertise in sanitation practices and problem-solving, enhancing guest satisfaction and operational efficiency. Skilled in fostering positive environments and achieving significant improvements in customer service and workplace cleanliness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Attendant
Crown Ridge Retirement Place
06.2024 - Current
- Assisted in maintaining cleanliness and doing residents laundry
- Provided prompt assistance to guests with special requests, such as help getting dressed or assisting with any needs.
- Ensuring an updated board for who's laundry, showers, or bed needs to be done.
- Serving breakfast, lunch, and dinner.
- Helping set up tables and kitchen before and after meals.
- Answering the pager for any resident needs
- Handled customer complaints to satisfy residents.
Restaurant Hostess
Montanas Cookhouse BBQ & Bar
07.2021 - 06.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Cleaner
Quinte Cleaning Services
05.2023 - 08.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Labor Worker
Stephen Farms
06.2018 - 10.2022
- Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
- Loaded and unloaded containers of materials and products on trucks, trailers and railcars by hand or with forklift truck.
- Watered plants during growing seasons and closely monitored crops for growth progress or issues.
- Contributed to overall farm cleanliness by regularly removing debris from fields following harvests.
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
Education
Algonquin College
Ottawa, ON05.2026
High School Diploma -
Bayside Secondary School
Belleville, ON06.2024
Skills
- Strong multitasking
- Exceptional communication
- Food and beverage knowledge
- Safety Procedures
- Sanitation Practices
- Problem-Solving
- Time Management
- Professional Appearance
Languages
English
Full Professional
Certification
- First Aid Certification
- CPR/AED Certification
- WHMIS Certification
Timeline
Guest Attendant
Crown Ridge Retirement Place
06.2024 - Current
Cleaner
Quinte Cleaning Services
05.2023 - 08.2023
Restaurant Hostess
Montanas Cookhouse BBQ & Bar
07.2021 - 06.2024
Labor Worker
Stephen Farms
06.2018 - 10.2022
- First Aid Certification
- CPR/AED Certification
- WHMIS Certification
Algonquin College
High School Diploma -
Bayside Secondary School
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