Gozeel Yawar
North Delta,Pakistan
Summary
Experienced and dedicated professional with over three years of expertise in oil marketing. Proven track record of driving sales, providing adept leadership to teams, optimizing operations, and delivering exceptional consumer services. Seeking an organization where expertise can be applied to drive growth and lead impactful projects that add value to organizational operations, while offering professional growth opportunities. Known for excellent customer service skills and building strong relationships with clients.
Overview
5
5
years of professional experience
Work History
Station Manager
Total Parco, Pakistan
11.2021 - 05.2024
- Leading a team of 50+ forecourt staff members to successfully run a company-operated station
- Ensure adherence to health, safety, environment, and quality at each step of the station operation
- Stock reconciliations and financial audits of all facilities such as Fuel, Wash, Oil Change, Retail store, etc
- Profit and Loss (P&L) analysis to ensure the profitability of the business to ensure resource optimization
- Optimization and simplification of operations
- Customer handling and Complaint Management.
Head Chef
Howdy Restaurant, Pakistan
11.2020 - 10.2021
- Responsible for overseeing daily kitchen operations and efficiently managing kitchen staff
- Created innovative menu recipes and successfully executed them
- Ensure effective inventory management and cost control
- Providing strong leadership, motivation, and direction to the kitchen staff to foster a harmonious work environment.
Customer Relation Associate
ITTI, Pakistan
11.2019 - 10.2020
Education
Intermediate Higher Secondary Education -
Sadiq Public School
Level 2 Diploma in Culinary Arts -
City and Guilds London
08.2018
Diploma in Food Preparation and Cooking -
SCAFA
08.2018
Skills
- Distribution Services
- Vendor Relationship Management
- Quality service
Languages
English
Full Professional
Additional Information
Developed and maintained positive relationships with customers to ensure their satisfaction with products and services., Responded promptly and accurately to customer inquiries through various communication platforms.
Leadership Experience
True
Quicklearner
True
Servicefocused
True
Criticalthinker
True
Communication Skills
True
Teamwork
True
Awards
- Key Contributor to Petroleum Products Receipt Awareness Video
- Exceeding fuel, non-fuel, and top service targets achievement.
- Safety Award for ensuring safety standards at the station.
Timeline
Station Manager
Total Parco, Pakistan
11.2021 - 05.2024
Head Chef
Howdy Restaurant, Pakistan
11.2020 - 10.2021
Customer Relation Associate
ITTI, Pakistan
11.2019 - 10.2020
Intermediate Higher Secondary Education -
Sadiq Public School
Level 2 Diploma in Culinary Arts -
City and Guilds London
Diploma in Food Preparation and Cooking -
SCAFA
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