Gourav Rawtani
Moose Jaw,Canada
Summary
Dedicated and results-driven Supervisor with over 5 years of experience leading teams in fast-paced environments. Known for effectively managing and developing staff to achieve operational efficiency and exceed performance targets. Skilled in implementing process improvements, fostering a positive work culture, and ensuring compliance with company policies and procedures. Adept at communication, problem-solving, and decision-making to drive continuous improvement and deliver exceptional results. Seeking to leverage my leadership skills and experience to contribute to the success of a dynamic organization.
Results-driven management professional with comprehensive training in organizational operations and team leadership. Proven ability to implement process improvements and drive team success. Known for strong analytical skills and adaptability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Management Trainee
Enterprise Rent-A-Car
11.2024 - Current
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
- Handled day-to-day customer or client questions via telephone or email.
Early Childhood Educator
Northwest Child Development Centre
10.2022 - Current
- Plan and implement developmentally appropriate activities to enhance children's cognitive, social, and emotional skills
- Collaborate with parents to support children's individual needs and provide regular communication about their development
- Create a safe and nurturing environment that promotes learning and positive behavior management
- Stay current on best practices in early childhood education and actively participate in professional development opportunities
Supervisor
The Great Canadian Dollar Store
02.2022 - 08.2023
- Managed daily operations, including scheduling, inventory control, and customer service, resulting in improved efficiency and customer satisfaction
- Conducted regular performance evaluations and provided feedback to employees to help them reach their full potential
- Implemented new processes and procedures to streamline operations and reduce costs, resulting in a 10% increase in productivity
- Collaborated with upper management to develop and implement strategic goals and objectives for the department
Logistic Supervisor
KGN Art
01.2017 - 11.2021
- Managed a team of 15 logistics coordinators to ensure efficient shipping and delivery operations
- Oversaw the scheduling and dispatching of shipments to optimize delivery times and reduce costs
- Conducted regular audits of warehouse procedures to identify areas for improvement and implement corrective actions
Education
Post Graduate Certificate - Business Management
Saskatchewan Polytechnic at Moose Jaw
12.2022
Bachelor of Education - Education
Jai Narayan Vyas University
02.2012
Master of Commerce - Business Administration
Jai Narayan Vyas University
01.2011
Bachelor of Commerce - Business
Jai Narayan Vyas University
01.2009
Skills
- Customer service
- Staff supervision
- Customer relations
- Sales techniques
- Customer relationship management (CRM)
- Multitasking
Languages
English
Professional Working
Hindi
Full Professional
Timeline
Management Trainee
Enterprise Rent-A-Car
11.2024 - Current
Early Childhood Educator
Northwest Child Development Centre
10.2022 - Current
Supervisor
The Great Canadian Dollar Store
02.2022 - 08.2023
Logistic Supervisor
KGN Art
01.2017 - 11.2021
Bachelor of Education - Education
Jai Narayan Vyas University
Master of Commerce - Business Administration
Jai Narayan Vyas University
Bachelor of Commerce - Business
Jai Narayan Vyas University
Post Graduate Certificate - Business Management
Saskatchewan Polytechnic at Moose Jaw
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