GORDON ZHANG
Vancouver,BC
Summary
Self-directed Work Study Student motivated to apply education and experience in job role. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Server Assistant
iDen & Quan Ju De Beijing Duck House（MICHELIN 1 Star)
Vancouver, BC
04.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Server
Pho99
03.2024 - 04.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
PERSONAL TRAINER
BAI XI CLUB LENZ
09.2021 - 12.2022
- Designed customized workout plans, increase in client satisfaction
- Conducted one-on-one and group training sessions, emphasizing proper form and technique
- Implemented goal-specific programs, helping clients achieve measurable fitness milestones
- Maintained up-to-date knowledge of industry trends and incorporated innovative exercises.
FASHION ADVISOR
CELINE MEN'S SHOP
06.2019 - 12.2020
- Cultivate and maintain strong relationships with high-end clientele, providing personalized service to enhance the luxury shopping experience
- Exceed sales targets consistently through a deep understanding of the product offerings and the ability to recommend complementary items based on customer preferences
- Collaborate with the store management team to organize and execute exclusive events for VIP customers, fostering brand loyalty
SALES ASSOCIATE
GIORGIO ARMANI
02.2019 - 06.2019
- Fostered client relationships, consistently meeting, and surpassing monthly sales targets
- Provided in-depth product knowledge and styling advice to upscale clientele
- Contributed to visual merchandising initiatives, elevating the store's aesthetic appeal
- Demonstrated adaptability in handling diverse product lines and customer preferences.
SERVER
YANG GUO FU SPICY SOUP
01.2018 - 01.2019
- Provide exceptional customer service by taking and delivering accurate and timely orders to ensure a positive dining experience
- Collaborate with kitchen staff to communicate special requests, dietary restrictions, and ensure smooth coordination between the front and back of the house
- Assist in training new staff members on restaurant policies, menu knowledge, and service standards
Education
Bachelor of Human Kinetics - Kinesiology
TRINITY WESTERN UNIVERSITY
Langley, BC04.2026
Completed Saipu Personal Trainer Certification -
SAIPU FITNESS TRAINING SCHOOL
China12.2021
Acting (Film & TV) Diploma -
VANCOUVER FILM SCHOOL
12.2018
Skills
- Strong Communication Skills
- Relationship Builder
- Self-Motivated
- Meticulous & Organized
- Computer Skills
- Customer Service
- Problem Solving
- Customer Needs Assessment
- Sales Development
- Coaching Techniques
- Feedback Delivery
- Training exercises
Timeline
Server Assistant
iDen & Quan Ju De Beijing Duck House（MICHELIN 1 Star)
04.2024 - Current
Server
Pho99
03.2024 - 04.2024
PERSONAL TRAINER
BAI XI CLUB LENZ
09.2021 - 12.2022
FASHION ADVISOR
CELINE MEN'S SHOP
06.2019 - 12.2020
SALES ASSOCIATE
GIORGIO ARMANI
02.2019 - 06.2019
SERVER
YANG GUO FU SPICY SOUP
01.2018 - 01.2019
Bachelor of Human Kinetics - Kinesiology
TRINITY WESTERN UNIVERSITY
Completed Saipu Personal Trainer Certification -
SAIPU FITNESS TRAINING SCHOOL
Acting (Film & TV) Diploma -
VANCOUVER FILM SCHOOL
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