Hi, I’m
Elisa Jimenez
Edmonton,AB
Summary
Solid background in understanding customer needs and matching them with appropriate furniture solutions. Demonstrated ability to cultivate strong client relationships and drive sales through personalized recommendations. Proven success in showcasing product knowledge and enhancing customer experience.
Overview
6
years of professional experience
Work History
Joey Sherwood Restaurant
Server Assistant
03.2023 - 09.2023
Job overview
- Bussed and reset tables to keep the dining room and work areas clean.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health regulations.
- Resolved guest complaints promptly, maintaining high satisfaction levels.
- Delivered exceptional customer service, ensuring a memorable dining experience for all guests.
Rexall Place
Catering
02.2023 - 06.2023
Job overview
- Catering orders for special events, ensuring accurate order fulfillment and timely delivery.
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Elevated guest satisfaction levels by promptly addressing concerns or complaints related to catering services.
- Provided support during catering events, executing buffet setup and breakdown while adhering to client specifications.
Mexico Lindo Tacos & Grill
Server and Bartender
01.2020 - 07.2022
Job overview
- Developed strong relationships with regular customers to enhance loyalty and engagement.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Delivered exceptional customer service in fast-paced dining environment.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
EAP Construction Ltd.
Flagger
01.2022 - 05.2022
Job overview
- Enhanced team communication by maintaining constant contact with other flaggers, supervisors, and drivers.
- Improved traffic safety by effectively directing and controlling vehicular flow at construction sites.
- Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents on-site.
The Shoe Company
Sales Associate
01.2018 - 11.2021
Job overview
- Enhanced customer service experiences by providing personalized product recommendations.
- Fostered relationships with repeat customers, enhancing loyalty through exceptional service delivery.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Archbishop O'leary High SchoolEdmonton, AB
06-2019
University Overview
- Diploma
Northern Alberta Institute of TechnologyEdmonton, AB
University Overview
- Dean's Honour Roll (2025)
Skills
- Positive attitude
- Strong organizational skills
- Strong communication skills
- Able to act quickly and calmly in urgent situations
- Good sales techniques
- Able to consider numerous points of view
- Team collaboration
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Attention to detail
- Honest and dependable
- Problem-solving abilities
- Time management
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Server Assistant
Joey Sherwood Restaurant
03.2023 - 09.2023
Catering
Rexall Place
02.2023 - 06.2023
Flagger
EAP Construction Ltd.
01.2022 - 05.2022
Server and Bartender
Mexico Lindo Tacos & Grill
01.2020 - 07.2022
Sales Associate
The Shoe Company
01.2018 - 11.2021