GONCA ERISTI
Maple,ON
Summary
Expert in retail inventory management and client relationship building, I spearheaded initiatives that enhanced store operations and team performance. My strategic approach to merchandising and problem-solving skills significantly contributed to achieving company goals.
Overview
8
8
years of professional experience
Work History
Beauty Expert
Burberry
09.2019 - 01.2022
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Collaborated with team members to create visually appealing merchandise displays, driving customer interest and sales.
- Maintained a clean and organized workspace that adhered to safety standards while promoting a positive shopping atmosphere.
- Contributed ideas for marketing campaigns promoting seasonal trends or new product launches within the store.
- Managed inventory levels, ensuring adequate stock of popular beauty products at all times.
Area Manager
Missha
01.2019 - 05.2019
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Store Manager
Loreal Cosmetics
10.2013 - 01.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Education
No Degree - English As A Second Language
George Brown College
Toronto, ON12.2024
Master of Science - International Trade And Transportation Logistics Management
Haci Bektas Veli University
Turkiye08.2021
Bachelor of Science - International Relations
Anadolu University
Turkiye07.2017
Skills
- Customer Service
- Retail experience
- Detail-orientated
- Client Relationship Building
- Problem-Solving
- Multitasking and Organization
- Store operations
- Team Leadership
- Store Merchandising
- Cash Management
- Retail Inventory Management
Languages
English
Limited Working
Turkish
Native or Bilingual
Timeline
Beauty Expert
Burberry
09.2019 - 01.2022
Area Manager
Missha
01.2019 - 05.2019
Store Manager
Loreal Cosmetics
10.2013 - 01.2019
No Degree - English As A Second Language
George Brown College
Master of Science - International Trade And Transportation Logistics Management
Haci Bektas Veli University
Bachelor of Science - International Relations
Anadolu University
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