Golnaz Zafari
Calgary,Canada
Summary
Skilled Medical Office Assistant with a proven track record at Radiance Medical Clinic, adept in medical software applications and providing exceptional physician assistance. Demonstrated ability to enhance patient coordination and data accuracy, coupled with strong interpersonal skills for effective communication. Achieved significant improvements in patient service and referral management efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Radiance Medical Clinic
Calgary, Canada
10.2024 - Current
- Updating the system to keep client data up to date, and ensuring that missing required information is completed by the client at their earliest convenience, either in person or over the phone.
- Addressing patients' questions regarding insurance, appointments, and general inquiries.
- Managing referrals, booking patients, and sending appointment details via email to ensure smooth coordination.
Practicum Student
Total Cardiology Rehabilitation
Calgary, Canada
09.2024 - 12.2024
- Conducted blood pressure measurements to monitor patient health, and ensure safety during rehabilitation sessions.
- Provided personalized health coaching and exercise advice tailored to individual patients' needs and goals.
- Assisted in developing and implementing exercise plans to support cardiovascular health and overall fitness improvement.
Summer Camp Counsellor
WinSport
Calgary, Canada
06.2023 - 09.2023
- Provided emotional support and guidance to campers, fostering a positive and inclusive camp environment
- Communicated regularly with parents and guardians to offer updates on campers' progress and address any concerns
Front Desk Representative
Orange Theory Fitness
Calgary, Canada
09.2021 - 06.2022
- Addressed members' concerns professionally and objectively, striving for effective resolution
- Collaborated closely with trainers to facilitate new members' introductory Orangetheory workouts and conducted studio tours
Education
BSc of Kinesiology - Major in Exercise and Health Physiology
University of Calgary
Calgary, AB04.2025
Administrative Information Management Diploma -
Southern Alberta Institute of Technology (SAIT)
Calgary, AB05.2021
Skills
- Payment collection and processing
- Medical software applications
- Physician assistance
- Document and patients referral management
Certification
- Standard First aid CPR/AED Level C, 05/31/23
- Microsoft Office Expert Word 2019, 12/31/20
- Microsoft Office Specialist Excel 2019, 10/31/20
- Microsoft Office Specialist PowerPoint 2016, 12/31/19
Volunteer Experience
- Vice President on Campus, Canadian Lung Cancer Screening Initiative, 09/01/24 to Present
- Event Vice President, IGSA Club – University of Calgary, 07/01/22 to 05/31/23
- Peer support, APAK (Adapted Physical Activity for kids) – University of Calgary, 06/01/22 to 10/31/22
- Participant, YMAP Infinity - YMCA Calgary, 04/01/19 to 04/30/21
- Social Event Planner, AIM/OFPR Student Club, 01/01/20 to 04/30/20
Timeline
Medical Office Assistant
Radiance Medical Clinic
10.2024 - Current
Practicum Student
Total Cardiology Rehabilitation
09.2024 - 12.2024
Summer Camp Counsellor
WinSport
06.2023 - 09.2023
Front Desk Representative
Orange Theory Fitness
09.2021 - 06.2022
BSc of Kinesiology - Major in Exercise and Health Physiology
University of Calgary
Administrative Information Management Diploma -
Southern Alberta Institute of Technology (SAIT)
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