Gokula Krishnan Kannappan
Kamloops,BC
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Airport Security Officer
GardaWorld Security
10.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Wrote and issues citations or warnings to owners of vehicles.
- Filled out daily log of citations and warnings issued and submitted list to supervisor at end of shift.
Security officer
Guardteck Corporation
10.2022 - Current
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Responded quickly to emergency situations to assess and deflect issues.
Front-end Manager
Madras Masala & Grill
- Oversaw cashier operations, bookkeeping and security.
- Maintained strong customer relations and effective customer service standards.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in checkout stations to verify adequate cash supply
Education
Post Baccalaureate Diploma in Business Administration -
Thompson River’s University
Kamloops, BC12.2023
Bachelor of Engineering - Automobile
Dr. Mahalingam College of Engineering And Tech
India05.2019
Skills
- Communication Skills (Multilingual) - Fluent in English, Tamil, and Telugu languages
- Teamwork - Excellent team player with focus on collaboration, team-building and customer relations
- Money Math Skills - Responsible for handing cash at Point of Sales (POS) and Telephone orders
- Punctuality, Adaptability, Positive Attitude, ability to carry heavy weight items
- Prioritization, Multitasking, and problem-solving abilities in fast paced environment
- Experienced with Microsoft Office (Word, Excel, PowerPoint)
- CCTV Surveillance
- Document Management
- Emergency Response
- Ground Patrol
- Customer Service
- Security Guard License
- Computer literacy
- Customer service orientation
- First Aid Certified
- Physical fitness
Certification
- Basic Security Training
- Advanced security Training
- Occupational First Aid level 1
- Class 5 Driving License
Languages
English
Professional Working
Tamil
Native or Bilingual
Telugu
Limited Working
Hindi
Limited Working
Timeline
Airport Security Officer
GardaWorld Security
10.2023 - Current
Security officer
Guardteck Corporation
10.2022 - Current
Front-end Manager
Madras Masala & Grill
Post Baccalaureate Diploma in Business Administration -
Thompson River’s University
Bachelor of Engineering - Automobile
Dr. Mahalingam College of Engineering And Tech
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