Godsfavour Oluloto
Hamilton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Social Media Coordinator
Redeemer University
08.2022 - 04.2023
- Develop and execute social media campaigns that increase engagement, followers, and brand awareness
- Design, edit, and produce visual content (pictures and videos) for the company's social media platforms
- Provide marketing and target market insights to the communications board.
- Created social media content with consistent content and tone.
- Increased customer engagement through social media.
Economics Tutor
Redeemer University
09.2019 - 04.2023
- Expert in Economic Theory: Proficient in advanced economic principles, theories, and quantitative analysis, providing students with a solid foundation in macroeconomics, microeconomics, and specialized fields such as econometrics or international economics
- Dynamic Teaching Approach: Employ innovative teaching methods, including real-world examples, case studies, and interactive simulations, to engage students and facilitate their understanding of complex economic concepts
- Individualized Student Support: Tailor tutoring sessions to meet the unique needs of each student, offering personalized guidance, addressing academic challenges, and fostering a conducive learning environment for academic success
- Proven Track Record: Demonstrated success in helping students achieve improved grades and enhanced comprehension of economics subjects, with a strong commitment to their academic and professional development.
LCBO Customer Service Rep
LCBO
10.2022 - 01.2023
- Provided exceptional customer service while performing various tasks around the store
- Managed cash registers, organized merchandise, and gained knowledge of different product offerings.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Kumon Assistant
Kumon
01.2021 - 12.2022
- Comprehensive Curriculum Understanding: Possess a deep knowledge of elementary math and English curricula, enabling the creation of targeted lesson plans aligned with educational standards to ensure students' mastery of fundamental concepts
- Patient and Supportive Instruction: Utilize patient and encouraging teaching methods to empower students to build confidence in math and English skills, fostering a positive attitude towards learning and problem-solving
- Customized Learning Strategies: Adapt teaching techniques to cater to diverse learning styles and individual needs, ensuring that each student receives personalized attention and guidance to excel in both math and English
- Progress Monitoring and Assessment: Regularly assess students' performance and progress, using data-driven insights to identify areas of improvement and implement strategies to enhance their proficiency in math and English, ultimately facilitating academic growth.
Financial Service Strategist
Redeemer University
09.2020 - 12.2022
- Conducted bookkeeping activities related to accounts receivable, including journal vouchers and cash receipts
- Reconciled bank records and pension plans to aid the accounts receivable staff
- Completed tasks assigned outside of daily objectives and demonstrated teamwork ethic.
- Checked submitted financial documentation for accuracy and integrity against internal and regulatory standards.
- Worked with accounting staff to efficiently coordinated month-end closing and reporting activities.
Telemarketing Sales Representative
Millennium 1 Solutions
06.2021 - 08.2021
- Sold cellphone plans to Rogers Communications customers
- Assisted in customer service by guiding customers through the process of setting up their cell phone plans.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Attained $500 in sales targets on monthly basis.
Education
BBA - Marketing
Redeemer University
Ancaster, ON04.2023
Skills
- Brand Promotion
- Lead Generation
- Pay-Per-Click Advertising
- Social Content Publishing
- Business Development
- Financial Transactions
- Troubleshooting and Resolution
- SEO Strategies
Certification
G Class License, 10/2020 - 12/2024
Languages
English
Native or Bilingual
French
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
LCBO Customer Service Rep
LCBO
10.2022 - 01.2023
Social Media Coordinator
Redeemer University
08.2022 - 04.2023
Telemarketing Sales Representative
Millennium 1 Solutions
06.2021 - 08.2021
Kumon Assistant
Kumon
01.2021 - 12.2022
Financial Service Strategist
Redeemer University
09.2020 - 12.2022
Economics Tutor
Redeemer University
09.2019 - 04.2023
BBA - Marketing
Redeemer University
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