Gobind Denzil Singh Pangli
Abbotsford,BC
Summary
To obtain a part or full-time position where I can display my skills and abilities to benefit the company and gain
experience in my professional line. My professional experience has honed my abilities in project coordination, stakeholder
engagement, and analytical research.
Overview
12
12
years of professional experience
Work History
APPEALS OFFICER
Canada Revenue Agency
, Surrey
06.2023 - Current
- Research and interpret the provisions of applicable legislation and regulations, policies, directives and jurisprudence
- Making decisions that will confirm, annul or vary the (Re)Assessment in dispute
- In frequent contact with taxpayers and their representatives requesting additional information in connection to their disputes
- Answering foreign tax related questions in regards to taxpayers objections
- Produce detailed reports, le ers and other documents
- Making recommendations regarding the final resolution of a case
TAXPAYER SERVICES AGENT
Canada Revenue Agency
, Surrey
04.2021 - 06.2023
- Providing technical support to taxpayers online accounts
- Assisting with Covid-19 benefits inquiries and applications
- Assisting taxpayers on how and where to file their taxes
- Answering income tax related questions
- Processing, and resolving files or requests
EXPEDITOR | Lululemon
Burnaby
11.2020 - 01.2021
- Organizing inventory
- Processing Inventory and executing inventory plan
- Folding, sorting and stalking inventory
- Executing product transfers
DEVELOPMENT PROJECT MANAGER
Mara Lake Investments
09.2019 - 10.2020
- Arranging meetings with stakeholders
- Overseeing stakeholder/worker schedule
- Overseeing as well as helping out with marketing schedule
- Managing and updating financials, division of resources used for properties
STUDENT TAXPAYER SERVICES AGENT
Canada Revenue Agency
, Surrey
01.2018 - 08.2019
- Communicating with taxpayers and via phone
- Answering tax inbound/outbound telephone enquiries
- Analyzing, processing, and resolving files or requests from taxpayers’ Administrative duties
CUSTOMER SERVICE REPRESENTATIVE
B.C
Vancouver
07.2017 - 09.2017
- Relay product information and services
- Respond to customer inquiries and complaints
WAREHOUSE ASSISTANT
Cambrian Evergreen Ltd
Abbotsford, .C
06.2012 - 06.2016
- Participated in packaging and transporting packed greens from a warehouse to delivery trucks
- Heavy Lifting, communicating, and engaging with multiple clients and stakeholders, managed inventory and multiple shipments.
ASSISTANT TENNIS COACH
Great West Fitness
Abbotsford, B.C
09.2013 - 02.2016
- Created tennis camp drills
- Mentored youth, ages varying from 5 to 13
- Demonstrated basic tennis skills
READING INSTRUCTOR | Fraser Valley Regional Library
Abbotsford, B.C
10.2013 - 12.2014
- Taught youth how to enhance their reading, writing skills, and English skills
- Fixed reading mistakes and errors
INFORMATION OFFICER
Elections Canada
New Westminster
05.2017
- Se ing up the voting place and pu ing up signs
- Providing information to voters about voting and id requirements
- Directing voters to the voter registration station if they need to register
- Assisting registered voters in locating their voting stations
Education
Certified April - undefined
2024
Degree - Business Management
Douglas College
August 2022
Diploma - Business Management
Douglas College
June 2020
Certified Associate, Project Management | Project Management - undefined
Skills
- AREAS OF PROVEN PERFORMANCE
- Risk Management
- Quality Management
- Tracking & Monitoring
- Accurate Reporting
- Forecasting & Trend Analysis
- Problem Solving
- Critical Thinking
- Project Management
- Information Management
- Exceptional Technical Skills
- Interpersonal Skills
- Wri en & Verbal Communication
Timeline
APPEALS OFFICER
Canada Revenue Agency
06.2023 - Current
TAXPAYER SERVICES AGENT
Canada Revenue Agency
04.2021 - 06.2023
EXPEDITOR | Lululemon
11.2020 - 01.2021
DEVELOPMENT PROJECT MANAGER
Mara Lake Investments
09.2019 - 10.2020
STUDENT TAXPAYER SERVICES AGENT
Canada Revenue Agency
01.2018 - 08.2019
CUSTOMER SERVICE REPRESENTATIVE
B.C
07.2017 - 09.2017
INFORMATION OFFICER
Elections Canada
05.2017
READING INSTRUCTOR | Fraser Valley Regional Library
10.2013 - 12.2014
ASSISTANT TENNIS COACH
Great West Fitness
09.2013 - 02.2016
WAREHOUSE ASSISTANT
Cambrian Evergreen Ltd
06.2012 - 06.2016
Certified April - undefined
Degree - Business Management
Douglas College
Diploma - Business Management
Douglas College
Certified Associate, Project Management | Project Management - undefined
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