Gloria Roncancio
Toronto,ON
Summary
Proven caregiver and cleaning crew member with a track record of enhancing client satisfaction at UNICCO Cleaning Services through exceptional service and meticulous attention to detail. Adept in time management and problem-solving, I am a fast learner, fluent in Spanish, ensuring respectful and compassionate interactions. Achieved increased cleanliness standards, demonstrating dependable responsibility and a flexible schedule.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Caregiver
Campos Household
2008.11 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the client's personal space.
- Maintained entire family's schedule and organized events.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Cleaning Crew Member
UNICCO Cleaning Services
2007.11 - 2008.11
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
Education
Some College (No Degree) -
SENA Colombia
Bogota, Colombia 1989.02 - 1990.05
Skills
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Dependable and Responsible
- Flexible schedule and availability
- Spanish Fluency
- Fast Learner
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Caregiver
Campos Household
2008.11 - Current
Cleaning Crew Member
UNICCO Cleaning Services
2007.11 - 2008.11
Some College (No Degree) -
SENA Colombia
1989.02 - 1990.05
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