Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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GLORIA OGIDI-GBEGBAJE

Hamilton,Canada

Summary

I am a results-oriented IT leader with over 20 years of experience managing transformative global projects across Banking, IT, Government, and Consulting sectors. Specializing in Cloud Computing, Data, and IT Service/Solution delivery, I have managed budgets over $40 million and led teams of over 300 professionals. Proficient in Waterfall, Agile, and Scrum methodologies, I am committed to driving innovation and transformation in your organization.

Overview

15
15
years of professional experience
1
1
Certification

Work History

SENIOR TECHNICAL PROGRAM MANAGER

CIBC BANK
Toronto
03.2023 - 10.2024
  • Led a high-performing team of 15-30 professionals, including PMs, Solution Architects, Developers, and Business Analysts, overseeing projects with budgets ranging from $200K to $5M, directly reporting to the PMO Director
  • Spearheaded transformative programs in Data Modernization and Infrastructure, migrating legacy systems to the cloud utilizing MS Azure and AWS, ensuring seamless transitions and enhanced capabilities
  • Orchestrated the decommissioning of legacy servers and executed a comprehensive cloud migration strategy, incorporating Assessment, Planning, Execution, and Continuous Improvement to drive efficiency
  • Championed significant business process improvements by analyzing workflows, leading to enhanced operational efficiency
  • Successfully developed and deployed a cloud migration strategy for over 200 clients, achieving an impressive average cost savings of 90%
  • Crafted extensive project plans detailing timelines, resource allocation, milestones, and budgets, ensuring alignment with strategic goals
  • Delivered insightful weekly program updates to C-level execs, SVP/VP, Directors, highlighting project status, risks, challenges, and financial performance
  • Achieved a remarkable 98% increase in ROI for customers through strategic cloud migration initiatives

IT PROGRAM MANAGER/SCRUM MASTER CONSULTANT

FIRST CANADIAN TILE (FCT)
10.2021 - 10.2022
  • Led a high-performing team of 8-10+ stakeholders, managing budgets and forecasts for programs ranging from $300K to $7M, while reporting directly to the PMO Director
  • Drove the successful enterprise-wide deployment of Cortex XDR cloud agents across 1,300 workstations and laptops, enhancing security protocols
  • Orchestrated the seamless upgrade from Office 2016 to Microsoft 365 for mobile and PC devices, optimizing productivity
  • Engaged with internal and external stakeholders, delivering impactful weekly status reports to C-suite executives
  • Developed comprehensive project plans, schedules, and milestones, proactively managing risks to ensure project success
  • Achieved a remarkable 99% revenue increase following the implementation of new enterprise software
  • Championed change management initiatives, effectively guiding staff through transitions to new technologies and procedures

SENIOR PROGRAM MANAGER

ORACLE
09.2018 - 08.2021
  • Successfully managed Oracle HCM Cloud migrations for multiple clients, overseeing projects with budgets from $500K to $40M and engaging 15-80+ stakeholders
  • Defined and implemented enterprise cloud strategies, establishing standards and leading practices for comprehensive cloud capabilities
  • Collaborated seamlessly with cross-functional teams at Oracle including Product, Marketing, Legal, Finance, Engineering, and Professional Services to streamline the sales cycle
  • Delivered insightful weekly updates to C-level execs, SVP/VP, Directors, highlighting project status, risks, challenges, and financial performance
  • Led process improvement initiatives by analyzing workflows, identifying bottlenecks, and eliminating redundancies to drive progress toward targets
  • Delivered engaging presentations to stakeholders at all levels, conveying complex information clearly and concisely

IT PROJECT MANAGER/SCRUM MASTER CONSULTANT

TORONTO TRANSIT COMMISSION (TTC)
07.2014 - 08.2018
  • Led the successful implementation of a $6.7M PRESTO fare card project, transitioning from tokens and cash for TTC commuting
  • Managed complex cross-functional teams of 10-20 IT and business resources, ensuring seamless collaboration
  • Enhanced project delivery by applying Agile methodologies, boosting team efficiency and stakeholder engagement
  • Developed comprehensive project management roadmaps to outline objectives, timelines, and milestones
  • Conducted effective sprint planning, daily stand-ups, and backlog grooming to optimize project workflows
  • Delivered Must Value Product (MVP) through 1-4 week sprints, focusing on stakeholder needs and priorities
  • Oversaw release and sprint retrospective activities, ensuring quality assurance during deployments
  • Mentored junior staff on IT project management best practices, promoting a culture of continuous improvement

IT PROJECT MANAGER/SCRUM MASTER CONSULTANT

QUALITY & ACCOUNTABILITY OFFICE (EQAO)
06.2013 - 05.2014
  • Led the successful implementation of a new EQAO website as part of the Digital Education Planning team, driving cross-functional collaboration between business and technical stakeholders
  • Managed communication and timelines effectively, ensuring alignment and transparency throughout the project lifecycle
  • Defined and executed process improvements, emphasizing a phased organizational change management plan
  • Conducted cost-benefit analysis to optimize decisions between internal development and vendor solutions
  • Developed comprehensive traceability matrix documentation for effective validation of business requirements
  • Established high-level functional requirements and designed workflow diagrams to facilitate testing and validation processes

IT PROJECT MANAGER/SCRUM MASTER CONSULTANT

BMO CAPITAL MARKETS
05.2012 - 06.2013
  • Spearheaded the successful migration from Oracle Siebel CRM to Cloud Salesforce, overseeing a comprehensive $3.5M budget and forecast management
  • Directed cross-functional project teams of 10-30+ IT and business professionals to drive complex initiatives
  • Championed analysis and enhancements of credit card, debit card, and EFT payment processing systems
  • Implemented a streamlined payment process, resulting in an 80% revenue increase and elevated customer satisfaction through an expedited order-to-cash cycle
  • Boosted revenue generation and customer satisfaction by an impressive 95% with the introduction of an innovative project delivery process
  • Managed all release activities during QA, UAT, and Production deployments to ensure product quality and performance

IT PROJECT MANAGER CONSULTANT

BMO BANK
04.2010 - 03.2012
  • Led comprehensive SAP FICO Implementation projects, driving successful delivery by managing the entire project life cycle
  • Managed SAP FICO implementation to ensure project success and delivery
  • Delivered cost-benefit analysis to support business case development
  • Accelerated procurement bidding by 45% and sales cycle by 50%
  • Trained teams on IT tools, ensuring compliance and enhancing productivity

Education

POST-GRADUATE DIPLOMA - Information Technology

DeVry Institute Of Technology
Toronto
06-2001

BACHELOR OF ARTS - Business Economics & Finance

London Metropolitan University
United Kingdom
06-1998

Skills

Agile & Scrum Methodologies (Waterfall, Agile, Scrum, Kanban)
Hybrid, Remote
SAFe, Lean
Google Workspace, MS 365 Office Suite
MS Project Server & PRO, Smartsheet
SharePoint, One Drive
ServiceNow, SAP S/4 Hana
Jira, Confluence, Microsoft TFS, Azure DevOps
MS Teams, ZOOM, WebEx, Slack

Salesforce CRM, Oracle CRM
Cloud Computing (AWS, Azure, GCP)
Adobe Analytics, Adobe Target, Adobe Experience
Project & Program Management
Strategic Planning & Analysis
Stakeholder Engagement

Communication (Excellent written & oral)
Presentation and facilitation
Client relationships & Vendor Management

Certification

  • Certified Scrum Master, 785091, Scrum Alliance, 05/01/18-Present
  • PMI-PMP, 3025695, Project Management Institute, 07/08/21-07/07/27
  • PMI-ACP, 2698094, Project Management Institute, 12/30/19-12/30/25
  • AWS Certified Cloud Practitioner, AWS01363225, Amazon Web Services (AWS), 08/01/21-Present
  • Microsoft Certified: Azure Data Fundamentals, Microsoft, 12/30/22-Present
  • Microsoft Certified: Azure Fundamentals, Microsoft, 12/01/22-Present

Languages

English

Timeline

SENIOR TECHNICAL PROGRAM MANAGER

CIBC BANK
03.2023 - 10.2024

IT PROGRAM MANAGER/SCRUM MASTER CONSULTANT

FIRST CANADIAN TILE (FCT)
10.2021 - 10.2022

SENIOR PROGRAM MANAGER

ORACLE
09.2018 - 08.2021

IT PROJECT MANAGER/SCRUM MASTER CONSULTANT

TORONTO TRANSIT COMMISSION (TTC)
07.2014 - 08.2018

IT PROJECT MANAGER/SCRUM MASTER CONSULTANT

QUALITY & ACCOUNTABILITY OFFICE (EQAO)
06.2013 - 05.2014

IT PROJECT MANAGER/SCRUM MASTER CONSULTANT

BMO CAPITAL MARKETS
05.2012 - 06.2013

IT PROJECT MANAGER CONSULTANT

BMO BANK
04.2010 - 03.2012

POST-GRADUATE DIPLOMA - Information Technology

DeVry Institute Of Technology

BACHELOR OF ARTS - Business Economics & Finance

London Metropolitan University
GLORIA OGIDI-GBEGBAJE