Gloria Ogidi-Gbegbaje
Hamilton,ON
Summary
Dynamic and accomplished IT professional with 22 years of experience leading large-scale, global projects across Banking, IT, Government, and Consulting. Skilled in Cloud Adoption, Data Migrations, Data Modernization, Cloud Infrastructure, Business Transformation, and IT Solutions Delivery. Known for effectively managing complex projects/programs/portfolios, overseeing budgets of up to $40M, and leading teams of up to 300 through Waterfall, Agile, and Scrum methodologies. A strategic leader ready to drive corporate innovation, lead enterprise-wide transformations, and bring impactful new products to market.
Overview
23
23
years of professional experience
6
6
Certification
Work History
Senior Technical Program Manager
CIBC BANK
03.2023 - 10.2024
- Managed a team of 15-30 (PM's, Solution Architects, Enterprise Architects, Developers, SME's, BA's, QA', Business leads with a budget of $200K - $5M projects, reporting to the PMO Director
- Managed several programs transforming, Data Modernization and Infrastructure from legacy systems to the cloud using the MS Azure/AWS platforms
- Decommissioned legacy servers and transferred to the cloud involved the following steps. Assessment and Planning, Migration Strategy Development, Execution of Migration, Post-Migration Activities and Continuous Improvement
- Championed process improvements for increased efficiency, analyzing existing workflows and recommending enhancements
- Developed and implemented a successful cloud migration strategy for over 200 customers, resulting in an average of 90% cost savings
- Facilitated workshops, interviews, and discussions to gather business requirements from key stakeholders
- Developed comprehensive project plans, including timelines, resource allocation, milestones, and budgets
- Developed change management, stakeholder communication, user training during program delivery phase
- Established performance metrics to monitor project progress effectively, enabling data-driven decision-making and proactive adjustments as needed
- Coordinated large-scale technology deployments successfully while maintaining minimal disruption to ongoing operations during the transition period
- Fostered strong relationships with stakeholders, effectively communicating progress updates and addressing concerns promptly
- Created weekly program presentations on project status, issues, and financials performance for CTO/CIO/CSO/VP
- Managed risks and issues within and across the program in a timely manner
- Successfully achieved an increase in ROI of 98% for customers by migrating to the cloud
IT Program Manager/Scrum Master Consultant
FIRST CANADIAN TILE (FCT)
10.2021 - 10.2022
- Managed a team of 5-10+ Stakeholders the budget and forecasts of $300K - $7M programs, reported to the PMO Director
- Programs included ERP software implementation, application enhancement, and infrastructure management
- Successfully deployed enterprise-wide Cortex XDR cloud agent on 1300 workstations and laptops
- Delivered enterprise upgrade from Office 2016 to Microsoft 365 for devices (Mobile and PCs)
- Managed internal/external stakeholders and customers presenting weekly status reports to C-suite executives
- Created cost-benefit analyses and ROI assessments that were used for decision-making on proposed projects
- Developed plans, project schedules and milestones while ensuring risks are managed
- Successfully achieved an increase in revenue of 99% after the new Enterprise software
- Collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges
- Ensured compliance with industry regulations while maintaining strict security protocols throughout each project phase
- Championed change management initiatives, effectively transitioning staff members into new technologies and procedures.
Senior Program Manager
ORACLE
09.2018 - 08.2021
- I successfully managed several Oracle HCM Cloud projects migrating customers from on premise to the cloud; Managed 15-80+ stakeholders with budgets of $500K - $40M projects
- Defined enterprise cloud strategy, standards and lead practices associated with all aspects of cloud capabilities
- Lead large and complex migrations of non-Oracle applications, Custom Applications, Middleware Workloads, and Databases to OCI
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals
- Performed cloud readiness assessment, migration and security policies implementations for clients
- Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
- Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner.
- Developed roadmaps to transform client technical architecture and ensured efficiency
- Planned, scheduled, tracked/monitored, resource allocation and issues/risks
- Collaborated with Oracle Customers, Oracle Sales Teams, Engineering, Marketing, Professional Services, and Customer Success Teams to achieve our program targeted goals
- Worked with Senior Management and C Level (CTO/CIO/CISO/VP) on building new cloud service offerings and solutions
- Mentored junior staff members, contributing to their professional growth and fostering a positive work environment
- Successfully achieved a cost reduction for the client between 60% and 90% over their current model
IT Project Manager/Scrum Master Consultant
TORONTO TRANSIT COMMISSION (TTC)
07.2014 - 08.2018
- Fare card project implemented a PRESTO card to replace tokens and cash for commuting on the TTC subway and streetcar; Managed the detailed budget and forecasts for the $6.7M project
- Managed complex cross-functional project teams ranging from 10-40 + IT and business resources
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members
- Managed project schedules, identified risks, and clearly communicated goals to project stakeholders
- Developed project management roadmap to define project objectives, timelines and milestones.
- Practiced backlog grooming, sprint planning, daily standup's, release, and impediment removal
- Operated in 1-4 weeks sprints to deliver Must Value Product (MVP) for the stakeholders
- Executive briefing and reporting on scrum metrics, burn-down and process improvements periodically
- Managed the release and sprint retrospectives activities during QA and Production deployments
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team
IT Project Manager/Senior Business Analyst Consultant
EDUCATION QUALITY & ACCOUNTABILITY OFFICE (EQAO)
06.2013 - 05.2014
- As part of the Digital Education Planning team implemented a new EQAO website; Lead large cross-functional projects and teams by working with business and technical stakeholders across the organization to develop and manage communication to stakeholder and timelines
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively
- Defined process improvement with the project lifecycle on mapping a phased organizational change management plan
- Performed cost-benefit analysis between internal development and vendor purchase
- Developed traceability matrix documentation used for validation of business requirements
- Established high-level functional requirements and created workflow diagrams for testing and validation
- Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results
- Participated in UAT testing and GO Live
IT Project Manager/Scrum Master Consultant
BMO CAPITAL MARKETS
05.2012 - 06.2013
- Managed the migration from Oracle Siebel CRM on-premises to the Cloud Salesforce; Managed the detailed budget and forecasts for the $3.5M project
- Managed complex cross-functional project teams ranging from 10-30+ IT and business resources
- Lead analysis and improvements on credit card payments, debit cards, and EFT payment processing
- Implemented a new process of payment for customers increasing revenue by 50% and achieving a high level of customer satisfaction through a quick order-to-cash process
- Delivered presentation reports to the client for high-impact revenue issues by working with internal and external stakeholders
- Increased revenue generation and customer satisfaction by 95% by introducing a new project delivery process
- Managed the release activities of the product during QA, UAT, and Production deployments
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions
IT Project Manager Consultant
BMO BANK
04.2010 - 03.2012
- SAP FICO Implementation; Managed all aspects of the project life cycle by facilitating successful delivery
- Provided cost-benefit analysis on business processes and input into the business case
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions
- Ensured smooth adoption of new technology systems through comprehensive employee training programs tailored to individual learning styles
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Equipped with solutions that accelerated the bidding process on procurement by 45%, shortened the sales cycle by 50%, increased cash collections by 35%, and saved $1.2M annually
- Worked with the CIO on setting up processes for all current SAP projects to ensure SOX compliance, standardizations, uniformity, and program objectives
- Participated in UAT testing and GO Live
- Met project deadlines without sacrificing build quality or workplace safety.
- Trained personnel on use of IT tools and applications.
Business Analyst/Project Lead/Project Delivery Manager
NATIONAL BANK OF CANADA
10.2001 - 03.2010
- Earned several promotions due to exemplary work performance
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Analyzed business and technical requirements for proposed Capital Markets, web-based, and system solutions
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement
- Improved business processes by analyzing current practices and recommending optimization strategies
- Participated in a wide range of projects from $200K to large $2M enterprise-wide initiatives
- Facilitated discussions with business and IT stakeholders to develop detailed requirements and process flows
- Lead several projects, vendor selection, and the management of external vendors
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators
- Optimized business operations by designing and introducing efficient workflow processes, which led to smoother project execution.
- Conducted and participated in UAT and GO Live
Education
Post-Graduate Diploma - Information Technology
DEVRY INSTITUTE OF TECHNOLOGY
06.2001
Bachelor of Arts - Business Economics & Finance
LONDON METROPOLITAN UNIVERSITY
United Kingdom06.1998
Skills
- WATERFALL
- SDLC
- MYSQL
- MICROSOFT SQL SERVER
- ORACLE
- SAP S/4 HANA
- AGILE
- SCRUM
- KANBAN
- HYBRID
- SAFE
- LEAN
- GOOGLE WORKSPACE
- MS PROJECT SERVER & PRO
- SHAREPOINT
- MS 365 OFFICE SUITE
- SMARTSHEET
- SERVICENOW
- JIRA
- CONFLUENCE
- MICROSOFT TFS
- AZURE DEV OPS
- MS TEAMS
- ZOOM
- SLACK
- WEBEX
- SALESFORCE CRM
- ORACLE SIEBEL CRM
- AWS
- AZURE
- GCP
Certification
- PMI-PMP, 3025695
- PMI-ACP, 2698094
- Certified Scrum Master (CSM), #785091
- AWS Certified Cloud Practitioner, AWS01363225
- Microsoft Azure Fundamentals, 994029523
- Microsoft Azure Data – Fundamentals, 994029523
Languages
ENGLISH
English
Full Professional
Timeline
Senior Technical Program Manager
CIBC BANK
03.2023 - 10.2024
IT Program Manager/Scrum Master Consultant
FIRST CANADIAN TILE (FCT)
10.2021 - 10.2022
Senior Program Manager
ORACLE
09.2018 - 08.2021
IT Project Manager/Scrum Master Consultant
TORONTO TRANSIT COMMISSION (TTC)
07.2014 - 08.2018
IT Project Manager/Senior Business Analyst Consultant
EDUCATION QUALITY & ACCOUNTABILITY OFFICE (EQAO)
06.2013 - 05.2014
IT Project Manager/Scrum Master Consultant
BMO CAPITAL MARKETS
05.2012 - 06.2013
IT Project Manager Consultant
BMO BANK
04.2010 - 03.2012
Business Analyst/Project Lead/Project Delivery Manager
NATIONAL BANK OF CANADA
10.2001 - 03.2010
Post-Graduate Diploma - Information Technology
DEVRY INSTITUTE OF TECHNOLOGY
Bachelor of Arts - Business Economics & Finance
LONDON METROPOLITAN UNIVERSITY
- PMI-PMP, 3025695
- PMI-ACP, 2698094
- Certified Scrum Master (CSM), #785091
- AWS Certified Cloud Practitioner, AWS01363225
- Microsoft Azure Fundamentals, 994029523
- Microsoft Azure Data – Fundamentals, 994029523
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