Gloria Mwenda
Ottawa,ON
Overview
4
4
years of professional experience
Work History
Records Clerk
Ricoh / Gowling WLG
Ottawa, ON
02.2025 - 08.2025
- Digitized corporate minute books and legal documents using Athenian to support secure, searchable record management.
- Conducted quality control checks to confirm completeness, clarity, and compliance with legal standards.
- Uploaded and organised minute books into the firm's document management system.
- Maintained confidentiality when handling sensitive legal and corporate records.
- Supported the corporate law team by efficiently handling high volumes of record requests in a fast-paced, detail-oriented environment.
Administrative Assistant
Baker Tilly Ottawa LLP
Ottawa, ON
08.2024 - 12.2024
- Assembled client tax and financial packages, letters, and invoices in accordance with the firm’s quality and document standards.
- Electronically did the file maintenance of clients tax documents including archiving and lockdown.
- Screened and redirected client enquiries, gauged urgency, and escalated as required.
- Handled external and internal communication including mail, e-mail, fax.
- Scheduled virtual and in office meetings.
- Managed and ordered office supplies.
- Assisted with building maintenance and operational issues.
Residence Services Representative
Algonquin College
Ottawa
01.2024 - 08.2024
- Provided administrative support such as scheduling appointments, processing paperwork, and providing service to the public by telephone and in person.
- Welcomed and assisted residents with check-in and check-out processes.
- Responded to resident inquiries, concerns, and requests promptly and professionally.
- Served as a liaison between residents, staff, and campus administration.
- Organised and participated in residence events and activities to foster community engagement.
- Maintained accurate records of resident information and housing occupancy.
Communications and Public Affairs Intern
Milimani Law Courts - Kenya Judiciary
Nairobi, Kenya
01.2022 - 04.2022
- Assembled client tax and financial packages, letters, and invoices in accordance with the firm’s quality and document standards.
- Electronically did the file maintenance of clients tax documents including archiving and lockdown.
- Screened and redirected client enquiries, gauged urgency, and escalated as required.
- Handled external and internal communication including mail, e-mail, fax.
- Scheduled virtual and in office meetings.
- Managed and ordered office supplies.
- Assisted with building maintenance and operational issues.
Education
Bachelor Of Arts - Law
Carleton University
Ottawa, ONSkills
- Microsoft Office Suite (Word, Outlook, Excel)
- Document Management Systems
- Scanning, File Archiving & Quality Control
- Administrative Support & Office
Coordination - Customer Service
- Client and Resident Communication
Timeline
Records Clerk
Ricoh / Gowling WLG
02.2025 - 08.2025
Administrative Assistant
Baker Tilly Ottawa LLP
08.2024 - 12.2024
Residence Services Representative
Algonquin College
01.2024 - 08.2024
Communications and Public Affairs Intern
Milimani Law Courts - Kenya Judiciary
01.2022 - 04.2022
Bachelor Of Arts - Law
Carleton University