Madeline Bisset

CPIC Operator

• Accurately inputting, modifying, and removing data (warrants, conditions, court orders, person/property records) into the Canadian Police Information Centre system.
• Confirming data accuracy, checking records against source documents, and performing regular data validation reviews.
• Receiving requests via phone, radio, fax, or CPIC messages and relaying vital information to officers and authorized external agencies.
• Liaising with other police detachments, courts, and motor vehicle branches for additional details.
• Maintaining and updating various files, forms, and CPIC manuals.

Public Service Counter Clerk

• Handling applications and collecting fees for services such as Police Information Checks (criminal record checks), civil fingerprinting, record suspensions (pardons).
• Greeting visitors, answering in-person and telephone inquiries (emergency and non-emergency lines/switchboard), and providing general information or referring individuals to appropriate personnel or agencies.
• Use various police systems such as Computer-Aided Dispatch (CAD) and Records Management Systems (RMS) to take police reports.
• Entering, updating, verifying, and maintaining confidential information in Police Records Information Management Environment (PRIME).

Transcriptionist

• Responsible for transcribing files from the Mobile Reporting Environment (MRE) to PRIME.
• Confirming warrants and conditions for members, processing and filing various documents, compiling statistics, and assisting with requests from members.
• Put together hard copy files for new in-custodies for the
  Court Liaison Officers.
• Liaising with E-COMM and other police departments.

• Completed transactions with excellent accuracy levels.
• Balanced cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Answered questions about store policies and addressed customer concerns.

• Built positive and nurturing environments to support children's social and emotional growth.
• Prepared healthy meals to encourage good eating habits, played games and read books to young children.

• Interacted with customers during hectic periods to promote a fun, positive environment while fulfilling orders.
• Cleaned counters, machines, utensils and seating areas daily.

• Helped customers complete purchases, locate items and join reward programs.
• Performed cash and card transactions to complete customer purchases.