Glenson Rasko-Todd
Edmonton,Alberta
Summary
Dynamic professional with a proven track record in customer relationship building and sales closing, demonstrated at Terrio Marketing. Skilled in staff training and negotiation tactics, I've significantly enhanced client satisfaction and sales revenue. Expert in fostering team collaboration, as evidenced by my role at Earls Restaurant And Bar, leading to increased kitchen productivity and positive health inspection results.
Overview
1
1
Certificate
6
6
years of professional experience
1
1
year of post-secondary education
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Representative
Terrio Marketing
10.2022 - Current
Associate of Arts - Pyschology
Macewan University
09.2022 - 06.2023
Sous Chef
Earls Restaurant And Bar
12.2018 - Current
Highschool Diploma - General Studies
Jasper Place Highschool
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Relationship Building
- Sales closing
- Customer Retention
- Negotiation Tactics
- Upselling and Cross Selling
- Objection handling
- Staff Training
Work History
Sales Representative
Terrio Marketing
10.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Created own lead generations for sales and expnsion.
Sous Chef
Earls Restaurant And Bar
12.2018 - Current
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
Education
Highschool Diploma - General Studies
Jasper Place Highschool
Edmonton, AB06.2021
Associate of Arts - Pyschology
Macewan University
Edmonton 09.2022 - 06.2023
Languages
English
Native or Bilingual
Accomplishments
I have accolades in athletics, most recent a 2nd place medal against the national champion for the men’s cities wrestling in 2020 and prior to that an award for defensive back of the year for my football club in 2016. Aside from sports I had been awarded the Jean Elbrond Award for Outstanding Citizenship in 2018 for my volunteer works ( university hospital foundation and Grovenor elementary) and demonstration of selfless contributions in spirit of community.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Personal development programsTeam Building / Company RetreatsWork-life balanceCertification
BANK CODE- predicting buying power with in 90 seconds.
Jean Elbrond Outstanding Citizenship Award.
IBMYP-International Baccalaureate Middle Years Programme.
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