Glenna Kline
Toronto,ON
Summary
I'm ready to put in the necessary effort and hard work to complete any task. A candidate who is reliable and well-organized, adept at handling several tasks at once while maintaining a cheerful disposition. readiness to accept more duties in order to achieve group objectives.
Overview
3
3
years of professional experience
Work History
Customer Service
Jollibee
07.2021 - Current
- Took orders from customers and presented them as requested
- Provided helpful answers to questions proffered by customers
- Furnished customers with helpful information regarding service time and special deal offers.
- Trained new hires on customer service policies and procedures.
Counter Service
Danish Pastry House
09.2022 - 12.2022
- Prepared and served customer food/beverages, ensuring that all items on display were handled according to food safety regulations
- Replenished condiments, beverages and supplies while maintaining service areas under sanitary conditions.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
Education
Medical Office Administrator
Seneca College
06.2024
High School Diploma -
William Lyon Mackenzie Collegiate Institution
06.2022
Skills
- Organized, flexible and positive thinker
- Good Teamwork and Leadership skills
- Good verbal and written communication skills
- Bilingual
- Telephone Etiquette
- Complaint Handling
Accomplishments
- WHMIS Certificate - November 2020
- Work Health Safety Awareness - November 2020
- CPR and First Aid - October 2022
Languages
English
Tagalog
References Available
Reference Upon Request
Timeline
Counter Service
Danish Pastry House
09.2022 - 12.2022
Customer Service
Jollibee
07.2021 - Current
Medical Office Administrator
Seneca College
High School Diploma -
William Lyon Mackenzie Collegiate Institution
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