Glenn Sampson
London,Canada
Summary
Operations leader with a proven track record at ALTA Material Handling, driving for revenue growth and operational excellence. Expert in strategic planning and team leadership while successfully leading post-acquisition integrations and developed high-performing teams. Committed to customer satisfaction and process improvement to reach corporate strategy initiatives.
Overview
28
28
years of professional experience
Work History
Director of Operations – Ontario and Quebec
ALTA Material Handling
11.2021 - Current
- Provide leadership across multiple branches and functional teams, balancing revenue growth, cost management, and customer satisfaction.
- Partner with executive leadership to understand and execute on strategy, operational execution, and financial objectives under the company’s Guiding Principles and Customer First Pledge.
- Establish and monitor KPIs across sales, service, parts, and rental to drive accountability and performance.
- Recruit, develop, and coach branch managers and department heads to strengthen bench strength and succession readiness.
- Drive operational consistency and profitability through best practices and performance discipline.
- Successfully led teams through post-acquisition transition while improving business performance.
Branch Manager
ALTA Material Handling
London, Ontario
01.2008 - 10.2022
- Delivered consistent year-over-year revenue and profit growth, setting branch performance records annually since 2010.
- Built and sustained dominant market share in new and used equipment across Southwestern Ontario.
Corporate Sales Trainer / Branch Manager
ALTA Material Handling
02.2021 - 10.2021
- Designed and delivered a comprehensive sales training program across Ontario and Quebec, improving sales effectiveness in complex, consultative selling environments.
- Shifted sales approach from transactional to solutions based and industry consultant selling, supporting sustained revenue growth.
- Partnered with operations leadership to ensure sales commitments were supported by service and operational execution.
Account Manager
ALTA Material Handling
01.1998 - 01.2008
- Lead complex sales transactions, developed value based proposals through deep needs analysis and disciplined preparation.
- Built long term customer relationships based on trust, consistency, and delivered results.
Education
Bachelor of Arts - Political Science
Carleton University
Ottawa, OntarioSkills
- Strategic planning and execution
- Team leadership
- Talent development
- Customer relationship management
- Consultative selling
- Effective communication
- Process improvement
- Problem solving
- Post-acquisition integration
- Employee motivation
Awards
- Three-Time Winner – “Main Event” Award (Top 25 Salespeople in North America)
- Two-Time Winner – Yale “President’s Circle” Award (Top 8 Salespeople in North America)
Selected Business Achievements
- Led operational transition and change management during and following company acquisition, keeping focus on corporate objectives
- Achieved and sustained dominant regional market share and profitability as Branch Manager
- Achieved top market share and landed large new customers as Account Manager
Timeline
Director of Operations – Ontario and Quebec
ALTA Material Handling
11.2021 - Current
Corporate Sales Trainer / Branch Manager
ALTA Material Handling
02.2021 - 10.2021
Branch Manager
ALTA Material Handling
01.2008 - 10.2022
Account Manager
ALTA Material Handling
01.1998 - 01.2008
Bachelor of Arts - Political Science
Carleton University