Glenn Kaluza
Cambridge,ON
Summary
Dedicated service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mover
TWO MEN AND A TRUCK
05.2021 - Current
- Meticulously execute the relocation of customers’ belongings by employing industry-leading moving equipment and advanced techniques
- Wrote detailed checklists to streamline job site walkthroughs and maintain customer satisfaction.
- Communicated with customers courteously and professionally to drive satisfaction.
- Prioritized the utmost care and precision throughout the entire process, demonstrating a commitment to safeguarding the Integrity of clients’ possessions.
Personal Trainer/Sales Representative
Crunch Fitness
11.2021 - Current
- Training a diverse clientele to achieve targeted fitness goals
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Designed specific workout systems for individual clients based on performance ability.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Drove revenue growth by expertly promoting and selling personalized training packages designed to meet clients' unique fitness aspirations
- Leveraged a deep understanding of Fitness methodologies to articulate the value proposition, resulting in increased client engagement and satisfaction.
Lifeguard
YWCA
06.2018 - 08.2021
- Monitor water-related activities closely throughout the shift and identify any safety issues to ensure the safety of guests
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
FITNESS AND HEALTH
Conestoga College
Kitchener, ONBachelor of Kinesiology - Kinesiology
Humber
Guelph, ONSkills
- Exercise Physiology
- First Aid
- Health and Wellness
- Current Fitness Trends Knowledge
- Client Engagement
- Group and Individual Instruction
- Leadership Skills
Certification
- Standard First Aid/ CPR -C
- NLS
- Driver's License ( G )
Timeline
Personal Trainer/Sales Representative
Crunch Fitness
11.2021 - Current
Mover
TWO MEN AND A TRUCK
05.2021 - Current
Lifeguard
YWCA
06.2018 - 08.2021
FITNESS AND HEALTH
Conestoga College
Bachelor of Kinesiology - Kinesiology
Humber
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