Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Glaiza Marie Viola

Saskatoon,SK

Summary

Customer-oriented Sales Professional with 5 years of retaining top accounts and growing profit channels. Persuasive and self-motivated with expertise in relationship management, product development and pricing strategy. Well-versed in evaluating and revealing client needs to develop solutions. Excellent proficiency in strategic planning and cultivating partnerships.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Professional

Michael Hill
11.2021 - 10.2022
  • Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Reached performance objectives and generated over 500K in sales.
  • Decreased process lags by properly training agents on sales strategies, preferred procedures, and protocols.

Sales Associate

Hudson's Bay
06.2021 - 07.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Assosiate

Victoria Secret
06.2021 - 07.2021
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.

Education

Bachelor of Science - Nursing

Holy Infant College
Manila,Philippines
12.2017

Skills

  • Proven ability to provide excellent customer service
  • Knows how to manage cash registers
  • Work efficiently in fast-paced environment
  • Highly organized and able to meet deadlines
  • High learning ability
  • Willing to learn complicated tasks
  • Ability to work individually and with team
  • Team-oriented
  • Capable to work under pressure
  • Versatile, able to handle different responsibilities on sales floor

Certification

  • First Aid Training with BLS/CPR and AED for Healthcare Providers Course, Global CE Provider of America Inc., 07/01/24
  • BLS Training with First Aid for Life Consulting and Training Inc., Canadian Red Cross, Saskatoon, Saskatchewan, 04/01/24

Timeline

Sales Professional

Michael Hill
11.2021 - 10.2022

Sales Associate

Hudson's Bay
06.2021 - 07.2022

Sales Assosiate

Victoria Secret
06.2021 - 07.2021

Bachelor of Science - Nursing

Holy Infant College

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Glaiza Marie Viola