Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gladdys Aldaz

Pacoima

Summary

Dynamic Assistant Manager with proven success in enhancing customer satisfaction and fostering teamwork. Strong decision-making and problem-solving skills, effectively addressing complaints and promoting collaboration among staff.

Overview

6
6
years of professional experience

Work History

Assistant Manager

S&L Medical Group
08.2024 - Current
  • Ensured accuracy of patient records by implementing quality control measures in documentation processes.
  • Collaborated with management to establish strategic goals aligned with organizational objectives.
  • Facilitated cross-departmental communication to support integrated care delivery across services.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Scheduled staff shifts to ensure proper coverage during peak appointment bookings without exceeding labor budgets.

Gardener's Helper

Aldaz Gardening
01.2020 - Current
  • Assisted with planting, pruning, and maintaining various plant species to enhance garden aesthetics.
  • Operated gardening tools and equipment safely and efficiently for diverse landscaping tasks.
  • Collaborated with team members to implement seasonal maintenance plans for optimal garden health.
  • Monitored plant growth and health, identifying issues and recommending appropriate solutions.
  • Ensured optimal plant growth with proper spacing during planting procedures according to species requirements.
  • Enhanced garden aesthetics by diligently pruning, trimming, and shaping plants and trees.

Education

Bachelor of Science - Business Administration

California State University, Northridge
Northridge, CA
05-2022

Skills

  • Customer service
  • Decision-making
  • Problem-solving
  • Time management
  • Staff supervision
  • Employee scheduling
  • Customer rapport
  • Team collaboration

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

S&L Medical Group
08.2024 - Current

Gardener's Helper

Aldaz Gardening
01.2020 - Current

Bachelor of Science - Business Administration

California State University, Northridge
Gladdys Aldaz