Stella Irakoze
Montreal,Canada
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
References Available Upon Request.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Hôtel Le Cantlie Suites
2023.02 - Current
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Casual Custodian
London District Catholic School Board
2022.07 - 2022.12
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exceeded goals through effective task prioritization and great work ethic.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
- Kept building entryway glass clean and polished for professional presentation.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
College Diploma - Medical Secretary
Collège Supérieur De Montréal (CSM)
Montreal, QC01.2024
Skills
- Teamwork and Collaboration
- Health Standards Compliance
- Wall and Ceiling Cleaning
- Service-Oriented
- CDC Sanitation Guidelines
- Detail-Oriented
- Room and Public Space Cleaning
- Inventory Control
- Organization and Time Management
- Analytical and Critical Thinking
Certification
- Certificate of Critical Thinking - Never Again Rwanda
Timeline
Housekeeping Room Attendant
Hôtel Le Cantlie Suites
2023.02 - Current
Casual Custodian
London District Catholic School Board
2022.07 - 2022.12
College Diploma - Medical Secretary
Collège Supérieur De Montréal (CSM)
- Certificate of Critical Thinking - Never Again Rwanda
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