Answered a mulit-line telephone to direct calls to appropriate people, departments or
patient rooms
Responsible for responding to alarm/ code phone to ensure everyone’s safety
Register patients upon arrival for appointments, surgeries, follow ups
Created daily on-call lists for every department to know what specialist or nurse is on call.
Sales Representative
Nova Scotia Liquor Corporation
06.2019 - 06.2023
Greeted and welcomed each customer
Provided exceptional customer service
Determined customers wants and needs
Replenishing stock\ shelf management
Handled cash transactions, POS
Opening and closing procedures
Aberdeen Hospital
04.2016 - 05.2016
Registered patients upon arrival
Entered lab work, X-rays, ECG’s and advised when tests need to be done
Switchboard duties after 11pm
Admitted \ discharged patients
Answered telephone, including emergency calls, directed calls and made appointments
Faxed consults and appointments to Central Booking and appropriate offices
Received patient’s medical charts.
Education
Medical Office Administrative Certificate - undefined
Nova Scotia Community College
June 2016
High School Diploma - undefined
Northumberland Regional High School
June 2007
Skills
SKILLS & QUALIFICATIONS:
Exceptional customer service skills
Problem solving skills
Attention to detail
Medical Terminology
Sound knowledge in Meditech, Electronic Health Records
Excellent communication / listening skills
Ability to work well under pressure
Solid organizational and multitasking skills
Tech Savvy:
Microsoft office, Word, Excel and PowerPoint
Certification
St. Johns First Aid CPR-C AED
WHMIS and OH&S
Non-Violent Crisis Intervention
Certificate of Participation- Infectious control
Certificate of Participation- Vital Signs
Certification of Physical Examination
References
References Available Upon Request
Timeline
Nova Scotia Health Authority
08.2023 - Current
Sales Representative
Nova Scotia Liquor Corporation
06.2019 - 06.2023
Aberdeen Hospital
04.2016 - 05.2016
Medical Office Administrative Certificate - undefined