Gina St Onge
Edmonton,AB
Summary
Accomplished Sales Associate with over 15 years of experience at Shoppers Drug Mart, excelling in client relationship management and conflict resolution. Successfully planned and executed numerous sales and promotional events, enhancing customer engagement. Proficient in point of sale systems with a strong ability to quickly adapt to new software programs. Seeking to leverage skills in a full-time role within the Edmonton area.
Overview
18
18
years of professional experience
Work History
Beauty Sales Associate
Shoppers Drug Mart Oxford
Edmonton, Alberta
06.2015 - 12.2024
- Assessed customer product needs and interests in order to best recommend suitable items.
- Greeted customers to determine wants or needs.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Demonstrated products to customers and answered questions about features and benefits.
- Addressed customer questions and concerns regarding products and services.
- Organized events such as makeovers or demonstrations for marketing purposes.
- Recommended, selected and located merchandise based on customer desires.
- Created an inviting environment by maintaining a neat appearance throughout the store at all times.
- Performed cash register transactions accurately and efficiently.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted customers in finding appropriate skin care solutions by recommending specific products.
London Drugs Northgate
London Drugs
Edmonton, Alberta
11.2013 - 06.2015
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Completed transactions in an efficient manner while providing excellent customer service.
- Used product knowledge to suggest items to match client needs.
Beauty Sales Associate
Shoppers Drug Mart Kingsway
Edmonton, Alberta
08.2006 - 10.2013
- Greeted customers to determine wants or needs.
- Assisted customers in finding appropriate skin care solutions by recommending specific products.
- Demonstrated products to customers and answered questions about features and benefits.
- Organized events such as makeovers or demonstrations for marketing purposes.
- Performed cash register transactions accurately and efficiently.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
High School Diploma -
Ecole Aux Quatre Vents
Dalhousie, NB06-1990
Skills
- Client relationship building
- Professional environment maintenance
- Appointment scheduling
- Sales and promotional events
- Customer focused
- Complaint handling
- Point of sale systems
Affiliations
- I enjoy Yoga, Pilates and going to the gym
- longtime music fan
- enjoy travelling
- self confessed foodie
Languages
English
Professional
French
Professional
Timeline
Beauty Sales Associate
Shoppers Drug Mart Oxford
06.2015 - 12.2024
London Drugs Northgate
London Drugs
11.2013 - 06.2015
Beauty Sales Associate
Shoppers Drug Mart Kingsway
08.2006 - 10.2013
High School Diploma -
Ecole Aux Quatre Vents
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