Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gina Billig Yeshayahu

Toronto,Canada

Summary

Results-driven hospitality professional with a proven track record in luxury hotel operations, front desk management, and public relations at Israel's premier resort brands. Exceptional interpersonal skills and adept multitasking abilities developed over 9 years in the industry. Dedicated to delivering top-tier guest experiences and fostering cohesive teamwork in dynamic settings.

Overview

11
11
years of professional experience

Work History

PR Assistant Manager & Villa Complex Manager

Isrotel Carmel Forest Spa Resort
03.2021 - 11.2024
  • Oversaw guest services for the luxury villa section of the resort
  • Supported public relations and VIP guest experiences
  • Coordinated logistics, staff scheduling, and client communications

Spa Receptionist

Isrotel Royal Beach Tel Aviv
01.2019 - 01.2021
  • Managed spa bookings and ensured exceptional service for hotel guests
  • Provided concierge support and collaborated with internal teams

Front Desk Receptionist & Team Leader

Isrotel King Solomon Hotel
01.2016 - 01.2019
  • Handled check-ins, check-outs, and guest service inquiries
  • Promoted to coach and reception team captain due to performance
  • Trained new staff and supported shift leadership

Administrative Sergeant

Israel Defense Forces (IDF)
01.2014 - 01.2016
  • Personal assistant and office manager for a Lieutenant Colonel
  • Managed military administrative tasks, scheduling, and confidential files

Education

High School Diploma -

Education Campus

Skills

  • Customer service excellence in hospitality
  • Office Administration
  • Public Relations & VIP Client Care
  • Experienced in using Opera, Outlook, Word, and PowerPoint
  • Proficient in English and Hebrew
  • Public involvement
  • Proficient in client interactions
  • Crisis management
  • Effective internal communications

Languages

English
Professional Working
Hebrew
Native or Bilingual

Timeline

PR Assistant Manager & Villa Complex Manager

Isrotel Carmel Forest Spa Resort
03.2021 - 11.2024

Spa Receptionist

Isrotel Royal Beach Tel Aviv
01.2019 - 01.2021

Front Desk Receptionist & Team Leader

Isrotel King Solomon Hotel
01.2016 - 01.2019

Administrative Sergeant

Israel Defense Forces (IDF)
01.2014 - 01.2016

High School Diploma -

Education Campus

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Gina Billig Yeshayahu