Gilbert Malvido
San Bernardino
Summary
Results-driven Sales Manager with expertise in relationship management and team leadership at Caleres. Proven ability to drive revenue growth through strategic sales initiatives and high-performing team development. Proficient in CRM systems, focused on enhancing client satisfaction with tailored solutions and outstanding service.
Overview
30
30
years of professional experience
Work History
Sales Manager
Caleres
02.2017 - 12.2025
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales Manager
Caleres
01.2008 - 02.2017
- Resolved customer relations issues, enhancing client satisfaction and loyalty.
- Boosted sales revenue through strategic development and implementation of sales tactics.
- Cultivated long-term client relationships via exceptional service and diligent follow-ups.
- Motivated sales team performance through coaching and performance incentives.
- Addressed potential client objections by offering tailored solutions to specific concerns.
- Enhanced product knowledge, enabling customization of solutions for client needs.
Sales Manager
Caleres
07.2003 - 01.2008
- Streamlined lead tracking by implementing effective CRM systems for enhanced management.
- Set actionable improvement goals through regular team performance reviews and assessments.
- Monitored sales performance with established KPIs, adjusting strategies as needed.
- Achieved cost reductions and maintained service quality by improving operational efficiencies.
- Identified new business opportunities by analyzing market trends for product enhancements.
- Fostered a high-performing sales team culture by training and mentoring staff.
Sales Manager
Shoe Pavilion
05.2000 - 07.2003
- Achieved revenue growth by executing effective sales strategies across multiple channels.
- Identified new business opportunities through thorough analysis of market trends.
- Enhanced product offerings by collaborating with teams to optimize inventory management.
- Cultivated a high-performing sales team through training and mentoring initiatives.
- Improved customer satisfaction by streamlining inventory and sales processes.
Assistant Sales Manager
Caleres
12.1995 - 05.2000
- Increased revenue growth by developing and implementing effective sales strategies.
- Enhanced team performance by coordinating comprehensive training sessions for new staff.
- Identified sales trends and opportunities through thorough data analysis and reporting.
- Streamlined inventory management by accurately tracking and reporting stock levels.
Education
No Degree - Liberal Arts
San Bernardino Valley College
San Bernardino, CAHigh School Diploma -
San Bernardino High School
San Bernardino, CA05-1992
Skills
Effective relationship management
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
Caleres
02.2017 - 12.2025
Sales Manager
Caleres
01.2008 - 02.2017
Sales Manager
Caleres
07.2003 - 01.2008
Sales Manager
Shoe Pavilion
05.2000 - 07.2003
Assistant Sales Manager
Caleres
12.1995 - 05.2000
No Degree - Liberal Arts
San Bernardino Valley College
High School Diploma -
San Bernardino High School