Highly motivated team player with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead: Child & Youth Care Worker
St. Leonard's Youth & Family Services
Surrey, BC
01.2022 - Current
Compiles all necessary reports and documentation.
Assists team in identifying potential problems. Provides input into the development of program plans and follows specific tasks and assignments to support the plans. Actively participates in staff team meetings, case planning meetings and other meetings, as required.
Monitors clients' progress and well-being and assist the team in the evaluation of the effectiveness of program plans.
Recognizes potential crisis situations, analyzes such situations accurately, develops strategies to deal with such situations and informs their supervisor when incidents arise.
Ensures that the health and safety needs of the client are met.
Provides emotional support and feedback to clients (and their families and friends where concerned). Assists in attending appointments and providing transportation when necessary.
Utilizes opportunities for positive family contacts involvement of family members and facilitates family counseling, where appropriate.
Facilitates physical, recreational, social and educational activities. Provides clients with a positive role model.
Maintains necessary reports and statistics. Ensures that all required documentation is accurate, complete, timely and legible.
Maintains liaison with other agencies, professionals, government staff and others in the community.
Life Coach (Vocational Counsellor)
Milieu Family Services
Surrey, BC
02.2022 - 01.2023
Assess individual's interests, skills, abilities, and readiness as they relate to obtaining and retaining employment and identify barriers to employment.
Finds employment opportunities for individuals. Contact potential employers to obtain job leads, promote the program and develop relationships.
Provides individuals with information on employment opportunities that are compatible with their interests, skills and abilities by analyzing available jobs and identifying specific tasks to match jobs to individuals.
Participates in assessment, goal setting and program planning such as individualized support plans for persons supported. Documents and implements the plan. Provides input into the evaluation of the program.
Evaluate individuals' needs, and develop short and long-term plans to meet them with the active participation of the individuals and their personal networks (both professional and nonprofessional).
Reviews and evaluates individuals' progress and adjusts programs as required. Provides feedback and support to individuals and/or their families.
Conducts group sessions such as information sessions, workshops, and job finding clubs.
Recognizes, analyzes and deals with potential emergency situations such as individuals' aggressive behavior to minimize potential harm to the person and/or the public.
Assisted clients with developing life management skills and coping mechanisms to handle daily living requirements.
Counseled clients physical, mental factors impacting personal success.
Provides written and verbal reports regarding individuals' daily activities and progress. Ensures that all required documentation is complete and accurate.
Amazon Courier
Kxpress
Surrey, BC
12.2021 - 02.2022
Drove delivery truck or van to transport orders.
Transported and safely delivered items to prevent damage or loss.
Loaded and unloaded boxes and packages to move to and from vehicle.
Navigated routes to customer locations using GPS maps.
Logged package delivery time in the system for proof of delivery and to close orders.
Inspected vehicle daily and reported issues to schedule maintenance and repairs.
Sorted parcels according to the delivery route.
Maintained adherence to stringent delivery deadlines.
Building Manager
Rancho Management Services
Surrey, BC
09.2017 - 11.2021
Monitored facilities and identified maintenance and repair needs.
Scheduled and supervised contractors to perform building upgrades and maintenance.
Supervised janitorial and maintenance staff to keep workers on task and complete assignments on time.
Managed day-to-day activities involving tenants, subcontractors and property management.
Writing reports on work that has occurred and documenting them.
Coordinated building operations, maintenance and improvements.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Education
Bachelor of Arts - Criminology & Sociology
Simon Fraser University
Burnaby, BC
06.2021
Skills
Client needs assessments
Drug abuse prevention
Counseling
Community outreach
Active listening
Conflict resolution
Organizational skills
Microsoft Office
Critical thinking
Maintenance & repair
File and Record-Keeping
Verbal and Written Communication
Case Management
Coaching Proficiency
Problem-Solving
Documentation and Reporting
Teamwork and Collaboration
Certification
Standard First Aid and CPR/AED Level C April 2024 to April 2027
Food Safe Level 1
Naloxone Training
Nonviolent Crisis intervention
Applied Suicide Intervention Skills Training
Situational Awareness Training
Occupational Health & Safety Committee Part 1
Cultural Awareness Training
Drug Awareness Training
Verbal Intervention Training
Additional Information
Soccer Coach for GVFC U14 & U16 Boys
Work Preference
Work Type
Full TimeContract Work
Work Location
On-SiteRemoteHybrid
Important To Me
Work-life balanceCareer advancementHealthcare benefitsPaid time off
Timeline
Life Coach (Vocational Counsellor)
Milieu Family Services
02.2022 - 01.2023
Team Lead: Child & Youth Care Worker
St. Leonard's Youth & Family Services
01.2022 - Current
Amazon Courier
Kxpress
12.2021 - 02.2022
Building Manager
Rancho Management Services
09.2017 - 11.2021
Bachelor of Arts - Criminology & Sociology
Simon Fraser University
Standard First Aid and CPR/AED Level C April 2024 to April 2027
Food Safe Level 1
Naloxone Training
Nonviolent Crisis intervention
Applied Suicide Intervention Skills Training
Situational Awareness Training
Occupational Health & Safety Committee Part 1
Cultural Awareness Training
Drug Awareness Training
Verbal Intervention Training
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