Gieno Mantolino
Dartmouth,NS
Summary
Reliable and detail-oriented insurance advisor with over three years of experience in general insurance and underwriting practices. Proven success in exceeding performance targets, maintaining 100% compliance, and building strong client relationships. Adept at analyzing risk, testing innovative business prototypes, and collaborating across departments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
GIAC Advisor - National Sandbox Team
TD Insurance
05.2022 - Current
- Implemented successful business strategies by conducting client-focused prototype tests and collaborating with various stakeholders to achieve multi-line business financial objectives.
- 4 Prototypes tested to date which have been launched to over 2000 employees in the GIAC.
- Delivered a high level of customer service, while promoting client loyalty through relationship building.
- Contributed to an individual LEI score of 76.43 YTD.
- Met and exceeded the Customer Experience metric, resulting in a 122% achievement of the target.
- Ensured that only risks that are established within regulatory and company guidelines were accepted.
- Achieving a 100% YTD compliance score with 28 consecutive perfect evaluations.
Counter Sales Representative
Hertz Canada Ltd.
05.2018 - 11.2020
- Demonstrated strong communication and problem solving skills when dealing with challenging customer situations.
- Expert in reviewing rental agreements and ensuring all documents are completed accurately and in a timely manner.
- Managed daily operations at a busy car rental agency, including customer service, vehicle maintenance, and financial transactions.
Education
IT System Management - Networking
Nova Scotia Community College
Halifax, NS06.2017
Skills
- Team player
- Problem solving
- Attention to detail
- Compliance
- Time management
- Adaptability
- Product knowledge
- Multitasking capacity
Certification
- Nova Scotia
- New Brunswick
- Prince Edward Island
- Newfoundland and Labrador
Sandbox Pilots
- Insurance Advice Placemat
- Multi-Line Offer and Pricing Tool
- Pre-rated Quote
- Multi-Line Advice Journal
- Multi-Line Loyalty Discount
- Lead Nurturing
Timeline
GIAC Advisor - National Sandbox Team
TD Insurance
05.2022 - Current
Counter Sales Representative
Hertz Canada Ltd.
05.2018 - 11.2020
IT System Management - Networking
Nova Scotia Community College
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