Gielyan Sanchez
Calgary
Summary
Experienced in customer service within fast food settings for four years, excelling in high-pressure situations while managing multiple tasks efficiently. Skilled in fostering customer relationships, leading to increased repeat business. Collaborative team member with a strong independent work ethic. Embraces feedback as a tool for enhancing service quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
03.2022 - Current
- Supervised daily operations to ensure adherence to safety protocols and quality standards.
- Trained new team members on operational procedures and equipment usage.
- Coordinated workflow schedules to optimize productivity and minimize downtime.
- Monitored inventory levels and managed restocking processes efficiently.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Cashier & Server
Jollibee Foods Corporation
07.2020 - 08.2021
- Prepares and deliver foods and beverages as needed
- Checks food appearance, temperature and portion sizes
- Attends to client’s needs promptly
- Restocks and sanitize work area accordingly
- Answers client’s questions about methods, menu items, specials and prices
- Ensures updated knowledge in safe food handling, hand washing and use of PPE
Cashier & Attendant
Seven-Eleven, Philippines
04.2020 - 07.2020
- Accurately take and place all orders
- Restocks Aisles and Refill beverages
- Removes expired items on shelves
- Re-orders items that are low in stock
- Inventory of sales and stocks
- Sanitizes work station and frequent handwashing
- Ensures proper PPE of customers entering store
Education
Barista Certificate - undefined
06.2020
Bread and Pastry Production NCII - undefined
12.2019
Alternative Learning System - undefined
05.2018
Skills
- Excellent communication skills
- Problem-solving skills
- Attentive to details
- Willing to learn and be trained
- Time-management skills
- Fast learner
- Inventory control
- Staff development
- Schedule development
Languages
English
Full Professional
tagalog
Full Professional
Certification
Food safety
First Aid
Timeline
Supervisor
Tim Hortons
03.2022 - Current
Cashier & Server
Jollibee Foods Corporation
07.2020 - 08.2021
Cashier & Attendant
Seven-Eleven, Philippines
04.2020 - 07.2020