Gia Arielle Asuncion

• Spearheaded initiatives to improve cashier workflow through the implementation of advanced technology and equipment upgrades.
• Managed bank deposits efficiently while adhering to established schedules, ensuring timely deposits without compromising security protocols.
• Resolved escalated customer issues promptly, demonstrating exceptional problem-solving skills and maintaining a high level of customer satisfaction.
• Collaborated with other supervisors to develop best practices for cash handling procedures, resulting in increased productivity across departments.
• Enhanced cash handling accuracy by implementing efficient counting procedures and daily reconciliation processes.
• Ensured compliance with company policies and regulatory requirements through regular audits of cash transactions and reports.

• Ensure all departments have sufficient Cash coverage by planning and managing the Cashiers daily zone charts in liaison with the management team and according to cashiers ratio of contracts.
• Fully train and develop all the Cashiers and follow up on their performance.
• Ensure security procedures are followed rigorously by themselves, management and the rest of the team. Everyone to be trained and updated regularly on new systems and security aspects.
• Make sure all the operation standards with regards to refunds, Faulties and exchanges are set up and followed up in all sections.
• Investigate and resolve discrepancies (their own and their team's). Monitor and record till discrepancy and report them to the relevant department.
• Manage the Coin order in the store and control cash area supplies and bag orders whilst of all the store sections.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated POS cash register and equipment to collect payments.
• Engaged with customers to effectively build rapport and lasting

relationships.

• Organized racks and shelves to maintain store visual appeal, engage with customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.

• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Answered questions about store policies and addressed customer concerns.